Contact Us

Transport for Greater Manchester headquarters
2 Piccadilly Place
Manchester
M1 3BG

Tel: 0161 244 1000 (9am - 5pm, Monday to Friday)

How to find us

If you would like information about a public transport service, please call the Traveline number below.


Traveline

For all your journey planning questions, from bus, train and Metrolink tram times to service disruptions and ticketing

Tel: 0871 200 2233 (7am to 8pm, Monday to Friday, and 8am to 8pm at weekends and bank holidays)

Calls from BT landlines cost 10p a minute, mobile and other landline networks may charge an additional tariff.

You can also plan your journey in advance using our online Journey Planner.


Commenting on services

Please email us or complete the Commenting on Services form if you have a comment on a service. Please note that if you are commenting on services provided by a third party such as a bus or train operator, we will pass your details and comments on to them for a response. We aim to acknowledge your comments within two working days.

The Customer Relations team does not deal with enquiries about public transport services - please contact Traveline (details above) for service information.

 


Concessionary Travel

Tel: 0161 244 1050 (line open Monday to Thursday 9am to 4.30pm, and Friday 9am to 4pm)
Email: concessionary.travel@tfgm.com

Please click here for information on the national free travel scheme for over 60s and disabled people.

Cycling
 
To get in touch with our cycling team email cycling@tfgm.com.
 
View the cycling website at www.tfgm.com/cycling.
 
Ring the cycling team on 0300 123 1675

Bus shelter damage

Tel: 0161 244 1720

Email: busstop@tfgm.com

Please report damaged bus shelters to us so we can get them repaired as quickly as possible.


Problems with traffic signals


Lost property

Please contact the bus, train and Metrolink operators directly to recover lost property.


Media relations

Tel: 0161 244 1055

Please leave a message outside of normal office hours and a member of the team will return your call.


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