Low fares & free travel for eligible people over 60*

Using your National Concessionary travel pass in Greater Manchester on buses, trains and Metrolink trams for eligible people aged Over 60
 
National travel pass for residents of Greater Manchester
 
The Concessionary Bus Travel Act states that everyone of state pensionable age and over in England can get free off-peak travel on all local buses anywhere in England.
 
*From 6 April 2010 the eligibility age for the National Concessionary Travel Pass (NCTP) changed to mirror the state pension age. This means the earliest date on which you can get your Pass will depend on when you were born and, if you were born on or after 6 April 1950, this date will be later than your 60th birthday. For men the eligible age is the pensionable age of a woman born on the same day. Find out when you will be eligible using the Direct Gov website State Age Calculator here
 
Only holders of NCTP will be entitled to travel for free or at the concessionary fare.
 
If you do not have your pass with you when you travel, you will have to pay the full fare.
 

Who qualifies and how do I apply?
If you are an eligible person aged over 60 and a resident of Greater Manchester you can apply for a NCTP, which will entitle you to travel for free on local buses anywhere in England between 9.30am and 11pm Monday to Friday, and all day at weekends and on public holidays.
 
To apply for a NCTP or a replacement, get an application form from a Transport for Greater Manchester Travelshop located in the bus station at Altrincham, Ashton, Bolton, Bury, Eccles, Hyde, Leigh, Middleton, Oldham, Manchester Piccadilly Gardens, Manchester Shudehill, Rochdale, Stockport, Wigan or Wythenshawe. The passes cannot be issued in person and you can either apply by post (and post all the relevant documents) or you can take the completed application form and documents into a Travelshop for checking and then post the application form. You will need to allow 10 working days for processing and the required documents for both options are:
  • one passport-sized, colour photograph;
  • proof of your age. This must be either your birth certificate, medical card, passport or driving licence;
  • proof of where you live. This must be a utility bill or DWP letter dated in the last six months or a local council tax bill dated in the last twelve months.
If you are disabled, you may be entitled to free travel on buses, trains and Metrolink trams, or to Travel Vouchers which provide cheaper taxi travel, no matter how old you are. For more information, please phone our  customer relations team on 0161 244 1000 and ask for a leaflet.
 

Holders of a National Concessionary Travel Pass issued by Transport for Greater Manchester
 
How much will I have to pay to travel on buses in Greater Manchester?
The National Scheme allows you to travel for free on local buses anywhere in England between 9.30am and 11pm Monday to Friday, and all day at weekends and on public holidays.
 
In addition the TfGM scheme allows you to travel for free throughout Greater Manchester and to the following towns outside Greater Manchester between 11.00pm and midnight Monday to Friday.
 
The towns are: Hadfield, Glossop, Hayfield, Tideswell, Buxton, Macclesfield, Knutsford, Warrington, Prescot, Ormskirk, Leyland, Blackburn, Accrington, Rawtenstall, Bacup, Portsmouth (West Yorkshire), Hebden Bridge, Halifax and Huddersfield.
 
At all other times, you pay the full adult fare.
 

On which buses can I use my pass?
You can use your pass on all local buses in England, no matter what colour or size the bus is, or which company runs it. You may be able to use your pass for local journeys on some long-distance services, but you should check with the bus company first.
 
You cannot use your pass for long-distance bus journeys, excursions (holiday trips) or tours, or special bus services which charge premium fares.
 

How much will I have to pay to travel on trains and Metrolink trams in Greater Manchester?
If you are a resident of Greater Manchester and your pass is issued by TfGM, you can travel for free on Metrolink trams between 9.30am and midnight Monday to Friday, and all day at weekends and on public holidays. At all other times you pay the full adult fare.
 
If you have an over-60s travel pass issued by TfGM and are travelling after 9.30am Monday to Friday, or at any time at the weekend or a bank holiday, you must touch in at a smart reader using your pass when you start your journey and touch out at a smart reader when you complete it.
 
For more information on how to use your pass on Metrolink, click here.
 
On trains, your pass is valid for free standard class travel only for journeys which begin and end within the Greater Manchester rail boundary. 
 
You cannot use your pass on trains outside Greater Manchester.
 

Replacement passes
 
If you have lost your National Concessionary Travel Pass, let us know by calling our customer support team on 0161 244 1000. We’re open 9am to 5pm, Monday to Friday. A charge may be made for replacing lost or damaged passes and this can be paid by debit card over the telephone.
 

Travelshop information
 
We have Travelshops at the bus stations in Altrincham, Ashton, Bolton, Bury, Eccles, Hyde, Leigh, Middleton, Oldham, Manchester Piccadilly Gardens, Manchester Shudehill, Rochdale, Stockport, Wigan and Wythenshawe.
 

Ring and Ride
 
You can use your national travel pass to travel at a reduced fare on Ring and Ride services. For more information please phone Traveline on 0871 200 22 33*.
 

Door-to-door services
 
In areas where there are very limited bus services, we support Local Link services which are door-to-door public transport services. You can use your national travel pass to travel at a reduced fare. (Fares vary from service to service.) For more information please phone Traveline on 0871 200 22 33*.
 

Comments
 
If you have any comments about about travel concessions or public transport services in Greater Manchester, we would like to hear from you. You can get comments cards from Transport for Greater Manchester Travelshops (listed above), or by phoning 0871 200 22 33*, or online at www.tfgm.com.
 
*calls from BT landlines cost 10p a minute, mobile and other landline networks may charge an additional tariff.
 

National travel pass - conditions of use
  1. Your pass entitles you to free off-peak travel on local bus services in England under the rules of the national bus concessionary travel scheme set out in the Transport Act 2000. It also entitles you to other travel concessions on bus, tram and train in Greater Manchester as set out in the 'Local Concessionary Travel Scheme'. You can get a copy of 'The Scheme' and leaflets with more information from www.tfgm.com or Transport for Greater Manchester Travelshops.
  2. This pass may only be used by the person whose photograph and name appear on it.
  3. The pass is valid until the expiry date displayed on the front as long as you continue to live in Greater Manchester or until we decide otherwise.
  4. You must show your pass to the driver, conductor or ticket collectors and when asked by one of our inspectors.
  5. When travelling on Metrolink after 9.30am Monday to Friday, or at any time at the weekend or a bank holiday, you must touch in at a smart reader when you start your journey and touch out at a smart reader when you complete it.
  6. The pass can be taken from you for improper use
  7. Assistance dogs are allowed travel when accompanying a disabled person on buses, trains and Metrolink trams.
  8. The pass is not valid if it is damaged or altered in any way. If you misuse the pass, we may withdraw it and take legal action against you.
  9. If you travel on any service with a pass, you must keep to the conditions of carriage and byelaws of the operator of that service.
  10. If you no longer need the pass, or it is damaged, or found, or if you no longer live in Greater Manchester, you should return the pass to: Travel Concessions, Customer Services, PO Box 429, Manchester M60 1HX.
  11. You should tell us if any of the information you gave us to get the pass changes, such as your name or address.
 
 

Holders of other Transport Authorities NCTP in England
 
How much will I have to pay to travel on buses in Greater Manchester?
With your NCTP, you can travel for free between 9.30am and 11pm Monday to Friday, and all day at weekends and on public holidays on all local buses throughout England.
 
How much will I have to pay to travel on rail and Metrolink in Greater Manchester
You will have to pay the full fare for the journey you are taking. Only holders of Greater Manchester NCTP get any reduction on rail and Metrolink in Greater Manchester.
 

More information
 
If you would like this information in other formats, please phone Traveline 0871 200 22 33 (calls cost 10p a minute from landlines, mobile and landline networks may charge an additional tariff).
 
Lines are open 7am to 8pm Monday to Friday, 8am to 8pm Saturday, Sunday and public holidays.
 
If you have any questions about our passes or want more information, phone 0161 244 1000. Lines are open 9am to 5pm Monday to Friday.
 
Or write to us at: Travel Concessions, Customer Services, PO Box 429, Manchester M60 1HX.