Tram, bus or train service
Contact the relevant operator if you have a query or feedback about tram, bus or train service, or for lost property.
Find the contact information for train operators in Greater Manchester.
Older people, disabled people, and children
Find information about the English National Concessionary Travel Scheme pass for older people or disabled people.
Find information about igo card for 5 to 16 year olds.
Phone: 0161 244 1000
Monday to Friday: 7am to 8pm
Weekends: 8am to 8pm
General enquiries, feedback and complaints
Find out how you can contact us with a general query. General queries may include:
- Enquiries about a service we provide
- Discovering more about future plans for transport in Greater Manchester
- Requesting further information about Cycle Hubs and BLUC.
Use our contact form if you have a question, feedback or if something hasn't gone right.
DriveSafe
Find information about road safety courses and training.
Email: ndis@drivesafe.org.uk
Phone: 0300 123 1518
Monday to Friday: 8.30am to 3pm (not open on Bank Holidays)
Address:
DriveSafe
PO Box 1155
Manchester
M61 0FF
Traffic signals
We are responsible for permanent traffic signals.
If you notice a problem with a permanent traffic signal, please complete our online form.
The below traffic signals are operated by Highways England via Balfour Beatty:
- M6/M58/Orrell Rd
- M6 JCT 23 East Lancs Rd/Haydock Roundabout
- M56 JCT 7 Bowden
- M6 JCT 27 Standish
If you notice a problem with these signals, please call 0300 123 5000.
Cycle training
Find out more about cycle training.
Email: cycle.training@tfgm.com
Report a damaged bus shelter
Email: busstop@tfgm.com
Phone: 0161 244 1720
Lost property
Contact the relevant tram, bus or train operator about lost property.
Find the contact information for train operaters in Greater Manchester.
Stay connected with TfGM
-
Visit the free travel scheme pageFree travel for 48 hours for Ukrainians arriving in Greater Manchester
To help Ukrainian nationals arriving in Greater Manchester, Metrolink tram services, rail services and the majority of bus and coach services in the region are being provided free of charge.
-
Visit our contactless travel pageUsing contactless to travel on Metrolink?
Make sure you touch-in and touch-out using the SAME device at the start and end of your journey.
-
Visit our Coronavirus pageFace coverings still welcome
Face coverings are no longer compulsory but are encouraged
-
Find out which lines will be affectedMetrolink improvement works
In May, planned improvement works will take place on Metrolink. These works will affect various different lines across a number of dates.
-
View the proposal documentOur Buses
New dates have been proposed for local service contracts in Bolton and Wigan.
-
Visit the free travel scheme page
Free travel for 48 hours for Ukrainians arriving in Greater Manchester
To help Ukrainian nationals arriving in Greater Manchester, Metrolink tram services, rail services and the majority of bus and coach services in the region are being provided free of charge.
-
Visit our Coronavirus page
Face coverings still welcome
Face coverings are no longer compulsory but are encouraged
-
View the proposal document
Our Buses
New dates have been proposed for local service contracts in Bolton and Wigan.
-
Visit our contactless travel page
Using contactless to travel on Metrolink?
Make sure you touch-in and touch-out using the SAME device at the start and end of your journey.
-
Find out which lines will be affected
Metrolink improvement works
In May, planned improvement works will take place on Metrolink. These works will affect various different lines across a number of dates.