Face coverings on public transport

If you use public transport:

• You must wear a face covering, unless exempt if you are using the Metrolink network, bus stations or interchanges or using Ring and Ride services

• You are expected to wear a face covering when using buses and trains or using taxis and private hire vehicles

If you don’t, you may be unable to travel and you could be fined £100.

Wearing a face covering

A face covering isn’t the same as a surgical face mask. You can make your own, or wear a scarf or bandana. The most important thing is that it should cover your mouth and nose.

It’s your responsibility to provide and wear a face covering but, if you need to, you can collect a disposable face covering from TfGM Travelshops and ticket offices at bus stations and interchanges.

You can also buy a face covering from shops at Bolton Interchange, Bury Interchange, Rochdale Interchange and Stockport Bus Station.

If you see someone travelling without a face covering, they may be exempt, so please bear this in mind and be respectful of other passengers.

Thanks for playing your part in keeping yourself, fellow passengers and transport staff safe.

Exemptions

A small number of people are exempt from wearing a face covering on public transport. Legitimate reasons for not wearing a face covering include certain medical conditions and disabilities which mean that you can’t put on, wear or remove one. Children under the age of 11 are also exempt.

The government has published a full list of exemptions on its safer travel guidance for passengers page.

We’ve produced a Journey Assist card for people who are exempt from wearing a face covering on public transport. The card is available on request from the TfGM Customer Services team:

Phone: 0161 244 1000 (Monday to Friday 7am to 8pm, weekends 8am to 8pm).
Web: tfgm.com/contact-form.

This card is valid across all public transport in Greater Manchester.

Our staff

TfGM staff will wear a face covering in public areas, unless they are exempt for medical reasons. Our staff, and transport operator staff, in non-customer facing roles may not be wearing a covering. This could include drivers in their cabs and Travelshop staff behind a protective glass screen.