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Coronavirus: Rail information and advice

Updated: 11am Wednesday 25 March

A reduced frequency timetable is now in place across rail services. Information on these is available below.

Free cross city Metrolink travel, between Victoria and Piccadilly, is now available for all rail users, irrespective of whether their journey originates at a Greater Manchester station. This will be in place until normal services are resumed.

Before you travel, please check the status of your journey with National Rail.


Northern

As a result of the continuing impact of the coronavirus, Northern will be running amended ‘Key Worker’ timetables from Tuesday 24 March.

Where Northern are not able to run train services, they will seek to provide rail replacement road transport.

There is no train service between Wigan – Kirkby, however a rail replacement bus is provided.

There is no train service and no replacement bus service for the following stations:

  • Ince
    Bus services are available to Wigan from the main roads as well as from Higher or Lower Ince.

  • Moorside
    Please travel to Swinton which is well serviced by bus.

  • Hag Fold
    Please travel to Atherton where you can take the 682 bus.

View the list of new timetables on Northern's website.


TransPennine Express

A greatly reduced frequency timetable will apply across the TransPennine Express network from Monday 23 March until further notice.

The main changes are outlined below.

  • Manchester to Bolton services are reduced by one TPE train per hour for most of day.

  • There will now be very few TPE services to/from Manchester Airport for much of day.

  • Manchester to Sheffield fast service, via Stockport, is reduced by one train every alternate hour.

  • Manchester to Liverpool services, via Newton-le-Willows,are reduced from two TPE services per hour to one.

  • Manchester to Leeds services, via Stalybridge, are reduced from six TPE services per hour to two. Frequency broadly maintained at Stalybridge, Mossley, & Greenfield.

  • No trains will use the Ordsall Chord (Victoria-Oxford Road-Piccadilly). Passengers should use the tram or other alternative modes.

Full timetables can be viewed on the TPE website.


Avanti West Coast

From Monday 23 March, and until further notice, Avanti West Coast will be running a reduced timetable.

As a result there will only be one train per hour between London and Manchester via Stoke.

This will call at: Milton Keynes, Stoke-on-Trent, Macclesfield and Stockport.

View the full timetable on the Avanti West Coast website.


Transport for Wales

From Monday 23 March a typical Sunday service will be applied seven days a week throughout the Transport for Wales rail network.

View the full details on the Transport for Wales website.


CrossCountry

From Monday 23 March, CrossCountry will be moving to a reduced timetable in response to lower demand and in support of the Government’s advice against non-essential travel.

The Manchester to Bournemouth train will now operate once per hour.

View the full details on the CrossCountry website.


Concessionary travel pass use before 9.30am

From Monday 23 March, and until further notice, the peak time restriction of travel before 9.30am will be lifted or TfGM-issued concessionary passes for travel on trains across Greater Manchester.

This follows on from the restriction being lifted for bus and tram travel across the region and to make it easier for older citizens and disabled people to get to the shops during the coronavirus outbreak.

Rail gates have not at this point been updated with this change and therefore customers should show their pass to staff where necessary.


Tickets

All train companies are suspending the £10 admin fee on refundable train tickets.

If you have an Off-peak or Anytime ticket, and decide not to travel due to concerns about coronavirus, you can get a fee-free 100% refund from the train company you booked with.

If you have a discounted Advance ticket, all train companies have agreed to waive the £10 admin fee so you can travel at a later date.

To do this, contact the train company you booked with. If you have booked with third-party retailer for example Trainline, you would need to contact the third-party retailer directly.


Free cross city Metrolink travel, between Victoria and Piccadilly, is now available for all rail users, irrespective of whether their journey originates at a Greater Manchester station. This will be in place until normal services are resumed.


If you have a train ticket (other than County Card), please visit the relevant train company’s website for more information.

For GM annual traincard refunds, please visit Northern's website.