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Coronavirus: Tram information and advice

Updated: 1pm Thursday 1 July

Help keep yourself and everyone safe when you’re outside the home by thinking about how and when you travel and following safety guidance.

Consider all other travel options before using public transport, including cycling and walking.

Plan ahead, allow extra time for your journeys and be patient when travelling.

If you are travelling, avoid the busiest times and routes.

On public transport, you must wear a face covering unless you are exempt. Keep your distance from others, clean your hands frequently and use contactless payment.

Metrolink services are currently operating to the following timetable:

  • Monday to Friday
    Services will operate every 10 minutes across all lines, from the start of the day until 7pm.
    From 7pm (until end of service at 11pm), trams will operate every 20 minutes across all lines.

  • Saturdays
    Services will operate every 10 minutes across all lines, between 8am and 6pm.
    From 6am to 8am and from 6pm (until end of service at 11pm), trams will operate every 20 minutes across all lines.

  • Sundays
    All lines will continue to operate at a 20-minute frequency throughout the day.

It’s more important than ever to plan ahead and check the live tram updates before you travel on Metrolink.

Click here for a graph showing the best times to travel on the tram.


Timetables

Metrolink services are currently operating to the following timetable:

  • Monday to Friday
    Services will operate every 10 minutes across all lines, from the start of the day until 7pm.
    From 7pm (until end of service at 11pm), trams will operate every 20 minutes across all lines.

  • Saturdays
    Services will operate every 10 minutes across all lines, between 8am and 6pm.
    From 6am to 8am and from 6pm (until end of service at 11pm), trams will operate every 20 minutes across all lines.

  • Sundays
    All lines will continue to operate at a 20-minute frequency throughout the day.

We will be deploying as many doubles as possible and these will be used to cater for the busier times/locations as required. This will remain responsive to changes in demand.

Please check the times for your journey.

  • To ensure we can offer more space on our services to support social distancing, we will run as many doubles as we can across the network.

  • If you have to travel then the quietest times are between 9am and 4pm and after 6.30pm.

  • Please continue to check the @MCRMetrolink twitter page for live service updates.


Interchanges and bus stations

Transport for Greater Manchester staff will be available to assist you from 7am until 11pm Monday to Saturday and from 10am until 5pm on Sundays.

While interchanges and bus stations will remain open outside of these hours there will be no staff present.


Travelshops

All tickets ( get me there tickets, Metrolink season tickets, Job Centre tickets, National Express & Megabus tickets) and igo / Our Pass applications and renewals are available at Travelshops.

The following services are not available: ENCTS applications and renewals, add tram & train, coach tickets/refunds, and holiday sales/refunds.

Alternative options to visiting Travelshops are available. Please see our coronavirus information page.


Altrincham

Altrincham Interchange
Stamford New Road
Altrincham WA14 1EN

Opening times
Monday to Saturday: 8.30am – 4pm
Sunday: Closed

Altrincham Travelshop map


Ashton

Opening times
Monday to Saturday: 8.30am – 4pm (Closed for lunch between 1.15pm and 2pm)
Sunday: Closed

Ashton Travelshop map


Bolton

Opening times
Monday to Saturday: 8.30am – 4pm (Closed for lunch between 1.15pm and 2pm)
Sunday: Closed

Bolton Travelshop map


Bury

Opening times
Monday to Saturday: 8.30am – 4pm (Closed for lunch between 1.15pm and 2pm)
Sunday: Closed

Bury Travelshop map


Eccles

108 Church Street
Eccles M30 0LH

Opening times
Monday to Saturday: 8.30am – 4pm (Closed for lunch between 1.15pm and 2pm)
Sunday: Closed

Eccles Travelshop map


Hyde

Opening times
Monday to Saturday: 8.30am – 4pm (Closed for lunch between 1.15pm and 2pm)
Sunday: Closed

Hyde Travelshop map


Leigh

Opening times
Monday to Saturday: 8.30am – 4pm (Closed for lunch between 1.15pm and 2pm)
Sunday: Closed

Leigh Travelshop map


Middleton

Opening times
Monday to Saturday: 8.30am – 4pm (Closed for lunch between 1.15pm and 2pm)
Sunday: Closed

Middleton Travelshop map


Oldham

Opening times
Monday to Saturday: 8.30am – 4pm (Closed for lunch between 1.15pm and 2pm)
Sunday: Closed

Oldham Travelshop map


Piccadilly

Opening times
Monday to Saturday: 8.30am – 4pm
Sunday: Closed

Piccadilly Travelshop map


Rochdale

Opening times
Monday to Saturday: 8.30am – 4pm (Closed for lunch between 1.15pm and 2pm)
Sunday: Closed

Rochdale Travelshop map


Shudehill

Opening times
Monday to Saturday: 8.30am – 4pm (Closed for lunch on Saturdays only between 1.15pm and 2pm)
Sunday: Closed

Shudehill Travelshop map


Stockport

Opening times
Monday to Saturday: 8.30am – 4pm (Closed for lunch between 1.15pm and 2pm)
Sunday: Closed

Stockport Travelshop map


Wigan

Opening times
Monday to Saturday: 8.30am – 4pm (Closed for lunch between 1.15pm and 2pm)
Sunday: Closed

Wigan Travelshop map


Wythenshawe

Opening times
Monday to Saturday: 8.30am – 4pm (Closed for lunch between 1.15pm and 2pm)
Sunday: Closed

Wythenshawe Travelshop map


Alternative options to Travelshops

What do you need to do? Best alternative Other options
Get timetable information Find the latest travel information online Contact the bus or train company that runs the service
Buy a Metrolink annual travelcard You can order a get me there smart card online and buy a travelcard for your card at getmethere.com Call 0161 244 1000 and order over the phone
Buy another Metrolink travelcard Travel with contactless or use the mobile ticket app You can order a get me there smart card online and buy a travelcard for your card at getmethere.com
Buy a System One / get me there bus and tram travelcard You can order a get me there smart card online and buy a travelcard for your card at getmethere.com Buy from a PayPoint store for your smart card or call 0161 244 1000 and order over the phone
Buy a System One AnyBus 7-day travelcard Buy from a bus driver for your smart card Buy from a PayPoint store for your smart card or call 0161 244 1000 and order over the phone
Buy a System One AnyBus 28-day travelcard Buy from a PayPoint store for your smart card Call 0161 244 1000 and order over the phone
System One County Card Buy from a rail station ticket office
Buy a First monthly travel ticket Use the First Bus mobile ticket app
Buy a Stagecoach monthly travel ticket Buy online from the Stagecoach website
Buy a First student ticket Use the First Bus mobile ticket app
Buy a Stagecoach unirider ticket Buy online from the Stagecoach website
Buy a National Express ticket Find updates on the National Express website
Buy a megabus ticket Find updates on the megabus website
Buy a travel ticket from another company Visit the company's own website for info
Apply for an igo card Download a form from tfgm.com/igo and email to the address on the form Call 0161 244 1000 and request a form over the phone
Apply for an English National Concessionary Travel Scheme pass Download a form from tfgm.com/concession and email to the address on the form Call 0161 244 1000 and request a form over the phone
Apply for a Women's Concessionary Travel Scheme pass Download a form from tfgm.com/wcts and email to the address on the form Download a form from tfgm.com/wcts and post to the address on the form, Alternatively, call 0161 244 1000 and request a form over the phone
Order a replacement igo or concessionary pass Call 0161 244 1000 and pay over the phone
Apply for Our Pass Visit the Our Pass website
Pay a Metrolink standard fare Pay online

Disability concessionary passes

To further limit the need to travel, TfGM will automatically renew disability concessionary passes that are due to expire. The new passes will be valid for one year and the process will be reviewed on a monthly basis.


Accessibility

Metrolink is a modern system with a range of accessibility features. All Metrolink trams and tram stops are accessible for wheelchair users.

In order to follow social distancing rules, lift access is now restricted to:

  • One person at a time or
  • One household or
  • Those who need assistance, plus a carer.

Find out more about travel accessibility on Metrolink.


Metrolink contact centre

Due to the current staffing constraints, the Metrolink contact centre hours are 7am to 8pm, seven days a week.