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Coronavirus: Tram information and advice

Updated: 11pm Sunday 5 April

Timetables

To ensure services can continue to run and to further protect frontline staff, the frequency of Metrolink services has been reduced.

  • All lines will operate at a 20-minute frequency throughout the day.

  • From Monday to Saturday trams will run from 6am until 10pm.

Some services may run slightly earlier/ later than the above core service hours at the start and end of service.

Please check the times for your journey here

  • On Sundays, trams will run from 7am to 10pm.

Some services may run earlier or later than the above core service hours. Please check the times for your journey here

  • To ensure we can offer more space on our services to support social distancing, we will run as many doubles as we can across the network.

  • Even though the trams are less busy, the typical peak times are consistent. We recommend people vary travel times to avoid rush hour; 7.30am to 9am and 4pm to 6.30pm.

  • The Trafford Park Line is now in operation. This will help support connectivity across Greater Manchester at a time when other modes will also be reducing their provision.

  • Please continue to check the @MCRMetrolink twitter page for live service updates.


Deansgate-Castlefield

Local pedestrian diversions will soon be in place at the Deansgate-Castlefield Metrolink stop to assist the NHS.

Customers heading towards Quay Street and the Great Northern complex should walk via Deansgate or Lower Mosley Street.

Local signage will be in place to direct you.


Sale Water Park Park and Ride

We have closed Sale Water Park Park & Ride on the advice of Greater Manchester Police.

Sale Water Park Metrolink stop remains open.

While Sale Water Park is open to local residents, the access road and main car park have been closed in partnership with GMP to discourage people visiting by car from further away.

  • Do not travel unless it is absolutely essential – stay at home, protect the NHS and save lives.

  • Public transport, including Metrolink, must only be used for trips that are absolutely necessary for work, to get supplies, to care for others or for medical reasons.

  • Do not drive away from your home to take exercise. Walk or exercise once a day in areas close to your home.

If you must travel, and need to use a Metrolink car park, you have a number of choices.

For travel towards Manchester city centre or Altrincham:

  • Sale Metrolink stop (30 spaces)
    Hope Road
    Sale
    M33 2AE

  • Stretford Metrolink stop (32 spaces)
    Bridgewater Way
    Stretford
    M32 8HW

  • Brooklands Metrolink stop (84 spaces)
    Marsland Road
    Sale
    M33 3SS

For travel towards Manchester Airport and Wythenshawe town centre:

For connections to the Airport line, it is a 30-minute walk from either Sale or Brooklands to the tram stop at Northern Moor or from Stretford to Chorlton.

Alternatively, catch the tram towards Manchester city centre and alight at Trafford Bar. From here you can catch the Airport-bound service.


Disability concessionary passes

To further limit the need to travel, TfGM will automatically renew disability concessionary passes that are due to expire. The new passes will be valid for one year and the process will be reviewed on a monthly basis.


Metrolink ticket refunds

We want to make sure that it’s easy for you to cancel your ticket, in this current period of uncertainty, if you have seven days or more left on your 28-day travelcard.

More information is available here.


Concessionary travel pass use before 9.30am

Peak time restrictions on concessionary tram, rail and bus passes will be lifted during the early morning rush hour from tomorrow (Friday 20 March) to make it easier for the region’s older citizens and disabled people to get their shopping.

While unnecessary travel is being discouraged, the decision has been taken after leading supermarkets announced they will open early, or set aside the first hour of business exclusively for older customers and those most vulnerable to Covid-19.

More information is available here.


Metrolink contact centre

Due to the current staffing constraints, from Monday 23 March the Metrolink contact centre hours will be 7am to 8pm, seven days a week.