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Last 4 digits of card or device (used to touch-in at the stop)

Card type (used to touch-in at the stop)

Expiry Month (used to touch-in at stop)

Expiry Year (used to touch-in at stop)

Last 4 digits of card or device used during inspection

Card type (used for the ticket inspection)

Expiry Month (used for the ticket inspection)

Expiry Year (used for the ticket inspection)

Date the payment appeared in the bank

Date of travel

Approx. time of travel

Which stop did the journey start

Any other information to support your appeal

First name

Last name

Address line 1

Address line 2



Contact email address

Confirm contact email address

Contact number*

*We will only contact you using this number if we are unable to locate the standard fare from the card details provided.

The information you provide on this form will be used for the purpose of processing your appeal against the Standard Fare charge you have paid.

Transport for Greater Manchester (TfGM) process your personal data because it is necessary for the performance of our contract to provide travel using contactless payment.

Information on exercising your rights under data protection law as well as more information about how we process your personal data (including how long we hold your data for) can be found in our Privacy Policy on the TfGM website.

You can contact the Data Protection Officer by emailing