We support good relationships between employers and employees which underpin business success. But when things go wrong we help by providing conciliation to resolve workplace problems.
We also provide good value, high quality training and tailored advice to employers. Our expertise is based on millions of contacts with employers and employees each year and we are governed by an independent council, including representatives of employer and employee organisations and employment experts.
There are many forms of flexible working. It can describe a place of work, for example homeworking, or a type of contract, such as a temporary contract. Other common variations include: part time working, flexitime, job sharing and shift work.
Key points
- Requests should be in writing stating the date of the request and whether any previous application has been made and the date of that application.
- Requests and appeals must be considered and decided upon within three months of the receipt of the request.
- Employers must have a sound business reason for rejecting any request.
- Employees can only make one request in any 12 month period.
Visit our pages below to find a wealth of resources on any particular issue:
- The right to request flexible working
- The right to request flexible working(a guide)
- Homeworking
- Code of practice- Handling In a reasonable manner Requests to Work Flexibly
- Advisory booklet – Flexible working and work-life balance
- Advisory booklet – Delivering Equality and Diversity

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We have the latest travel guidance to help keep everyone safe.

Add tram and train renewal
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Travelling to school
Make sure you check the latest information and safe travel advice.

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love contactless
It’s the safe, easy way and we cap what you pay.
See journeys and get receipts online.