Taxi Driver Assessment

1. Assessment Provider

The assessment is administered and delivered by DriveSafe on behalf of the referring Local Authority.

2. Assessment Fees

The assessment fee must be paid in full at the time of booking by debit/credit card. If you are unable to attend the assessment date, you must contact us immediately to arrange an alternative date. Under the Consumer Contracts Regulations 2013, you have the right to cancel your assessment within 14 days (the “Cancellation Period”) from the date on which you booked the assessment. However, your right to cancel and obtain a full refund will be lost if you book an assessment date during the Cancellation Period. If you cancel your assessment with less than 7 days notice your assessment fee will be lost.

3. Identification

It is essential you bring photographic identification to the assessment (preferably a photocard style driving licence). If you do not have a photocard style driving licence, you must bring the paper style licence and a passport or similar photographic means of identification.

We can only accept original identification (electronic copies or photocopies cannot be accepted). Should you be unable to produce the required documentation, you will be turned away from your assessment. It is an offence to attempt to illegally misrepresent the true identity of another driver of a motor vehicle by attending the assessment in place of someone else.

4. Failure to Attend

If you fail to attend an assessment, or are refused entry to your assessment if you are unable to produce the required documentation, it is possible to offer you an alternative assessment date. This is subject to payment of an additional fee of £80.00.

Late arrivals will not be allowed to participate. We recommend that you locate the venue prior to the assessment date. You must arrive promptly at the stated time on the day of the assessment.

5. Assessment Checklist

An assessment checklist will be provided. It is recommended you use this checklist to ensure you will be allowed to participate.

Please ensure your vehicle is road worthy (tyre tread, all lights are working etc). It is a condition that you present yourself in a fit state, having had proper rest and not under the influence of alcohol or drugs.

To pass your assessment you must complete the driving licence and identity check, the eyesight test, ensure your vehicle is road worthy, successfully complete the drive and correctly answer any Highway Code and ‘Cabology’ questions asked.

However, any abusive or inappropriate language, threatening or disruptive behaviour towards our examiners will result in you being turned away from your assessment.

6. Assessment Cancellation

In the unlikely event we are unable to deliver an assessment due to reasons beyond our control, we will reschedule your assessment as soon as possible at no additional cost to you. DriveSafe shall not be liable for any fees, costs and/or expenses incurred as a result of a cancelled assessment.