Contact Metrolink

For payment enquiries

Contactless pay as you go on tram

• View your contactless tram journeys and payment history online

• Why have I been charged a £4.60 incomplete journey fare?

• Why have I been charged a £60 penalty fare?

Other payment enquiry:
Give us a call on 0161 244 1000 and select option five. Lines are open from 7am to 8pm Monday to Friday and 8am to 8pm on weekends and bank holidays.

For general enquiries or to give feedback

Phone: 0161 244 1000 and select option six. Lines are open from 7am to 8pm Monday to Friday and 8am to 8pm Saturday, Sunday and Bank Holidays.

Contact us online using our form.

Lost property

If you have lost something on a tram or at a tram stop, please:

• Phone: 0161 244 1000
• Email: customerservices@metrolink.co.uk