You will need a passport style photo, which will be printed on your card:
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using a camera phone or digital camera, ask someone to take a passport style, colour photo of you against a plain background
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make sure it's just your head and shoulders, with a plain background
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photos of photos or blurred photos will not be accepted.
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the best format for your photo is .jpg
for iOS/Apple devices, go to settings / camera / formats and choose 'most compatible'
for Android devices, open the camera app / click the settings button (gear icon) / save options / unselect the 'HEIF pictures' option
- the best picture size is 4:3
for iOS/Apple devices, open the camera app and 'photo' setting will take images using this size
for Android devices, open the camera app / click the settings button (gear icon) / for 'rear camera' or 'front camera' (depending on which is used) set the 'picture size' to '4:3'
If we ask for proof of your date of birth
Use a photo, scan or colour photocopy of a document* with your date of birth on it.
Good examples are your birth certificate or passport.
Make sure it's nice and clear and shows the whole document or page.
Full list of acceptable proof:
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passport
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driving licence
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birth or adoption certificate
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NHS medical card
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biometric residence permit
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Validate UK ID card
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EU/ EEA ID card
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HM forces ID card
If we ask for proof that you live in Greater Manchester
Use a photo, scan or colour photocopy of an official letter with your address on it.
Good examples are your mobile phone bill or a letter from HMRC, with your NI (National Insurance) number. If you haven't received your NI number, visit the official website to find out more and request yours.
We don't accept letters from your school or college.
Show the whole letter, so we can see the letterhead AND your address.
You can blank out any sensitive information.
Full list of acceptable proof:
- letter from HMRC or government agency e.g. Department for Work and Pensions
- Driving licence
Or one of these issued within the last three months (make sure we can see the date on the copy you send us):
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letter or statement from your bank or building society (you can download statements from most online banking accounts)
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utility bill
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mobile phone bill
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Visit the planned improvement works page
Planned engineering works on Metrolink
There are planned improvement works on Metrolink across selected lines throughout 2022. You can visit our dedicated webpage to find out how the works affect your journeys around Greater Manchester.
-
Find out more about the Cycle Hire sponsorship opportunity
Sponsorship opportunity for GM Cycle Hire
Are you a brand interested in playing a key role in Greater Manchester’s first publicly operated, self-service, 24/7 cycle hire scheme?
-
Visit the free travel scheme page
Free travel for 48 hours for Ukrainians arriving in Greater Manchester
To help Ukrainian nationals arriving in Greater Manchester, Metrolink tram services, rail services and the majority of bus and coach services in the region are being provided free of charge.
-
Visit the Bee Active website
Bee Active this summer
Enter your postcode into our interactive map to see where you can get on foot or by bike in 15 mins.
-
Visit our Coronavirus page
Face coverings still welcome
Face coverings are no longer compulsory but are encouraged
-
View the proposal document
Our Buses
New dates have been proposed for local service contracts in Bolton and Wigan.
-
Visit the planned improvement works page
Planned engineering works on Metrolink
There are planned improvement works on Metrolink across selected lines throughout 2022. You can visit our dedicated webpage to find out how the works affect your journeys around Greater Manchester.
-
Visit the free travel scheme page
Free travel for 48 hours for Ukrainians arriving in Greater Manchester
To help Ukrainian nationals arriving in Greater Manchester, Metrolink tram services, rail services and the majority of bus and coach services in the region are being provided free of charge.
-
Visit our Coronavirus page
Face coverings still welcome
Face coverings are no longer compulsory but are encouraged
-
Find out more about the Cycle Hire sponsorship opportunity
Sponsorship opportunity for GM Cycle Hire
Are you a brand interested in playing a key role in Greater Manchester’s first publicly operated, self-service, 24/7 cycle hire scheme?
-
Visit the Bee Active website
Bee Active this summer
Enter your postcode into our interactive map to see where you can get on foot or by bike in 15 mins.
-
View the proposal document
Our Buses
New dates have been proposed for local service contracts in Bolton and Wigan.