Our core data protection obligations and commitments are set out in the organisation’s primary privacy notice.
This notice provides additional privacy information for the processing of CCTV images across TfGM in bus stations/interchanges, shelters, trams, Metrolink stops, car parks, on the highways and in TfGM buildings.
Purposes
We collect [or obtain] your personal information for the following purpose(s):
- Highways monitoring (including both fixed and mobile sites);
- Business continuity and emergency response planning;
- Accident and incident reporting;
- Crime prevention;
- Operational Management
Categories of personal data
In order to carry out these purposes we collect and obtain:
- Visual images, personal appearance and behaviour;
- Incident and accident details.
Legal basis for processing
The legal basis we rely on for processing your personal information is:
- The processing is necessary for the performance of a task carried out in the public interest, including our duties under the Traffic Management Act 2004 (as conferred by the Greater Manchester Combined Authority Order 2011), the Health and Safety at Work Regulations, the Environmental Protection Act 1990, the Civil Contingencies Act 2004, s99 of the Local Transport Act 2008.
Information sharing recipients
We may share personal information about you with the following types of organisations:
- Suppliers – in order for them to deliver services on our behalf
- Police and other law enforcement agencies in relation to the prevention or detection of crime and/or the apprehension or prosecution of offenders.
- Service Delivery Partners e.g. Bus Operators
Sources of personal data other than the data subject
As well as information directly collected directly from you, we also collect or receive information from:
- Wigan Council – CCTV for highways monitoring purposes on their behalf.
Automated decisions
For this processing, all the decisions we make about you involve human intervention
Data retention criteria
With the exception of our permanently sited highways monitoring cameras which are not recorded, all CCTV is held for 31 days before it is automatically erased from the system.
On occasion, footage will be retained as part of a case file, and in these cases our [Retention Schedule][2] outlines how long we retain certain types of information for.
Rights of individuals
You have a right to be informed about how and why your personal information is being processed. This notice fulfils that obligation. You also have a number of other rights.
Information about the following rights is available in our [Guide to Exercising Your Rights][3]:
- Contacting our Data Protection Officer;
- Raising a concern with us; and/or
- Making a compliant to the Information Commissioner
Third party requests for CCTV
If you would like to request a copy of CCTV and you are not the data subject, please contact our Data Protection Officer at [data.protection@tfgm.com][4] .
Please note that requests from police should be accompanied by an appropriately authorised “Personal Data Disclosure Form”.
Updates
We may update or revise this Privacy Notice from time to time and provide supplementary privacy information as is necessary to TfGM’s current workforce.
[2: //assets.ctfassets.net/nv7y93idf4jq/1NVcYnCZGU62kRFZzqixYO/09715640b18f786edcd0e49e4d854c84/TfGM_Retention_Schedule_December_2020.pdf
[3]: https://assets.ctfassets.net/nv7y93idf4jq/2iqJ57mw8M04gWSAM4ek0W/ff081557a9cb30c69825301f110cdec9/Guide_to_exercising_your_rights.docx
[4]: mailto:data.protection@tfgm.com
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Find out more about your yellow buses
Say yellow to your buses
Your Bee Network is arriving from September. But you'll see yellow buses from April.
-
Visit the planned improvement works page
Planned engineering works on Metrolink
There are planned improvement works on Metrolink across selected lines and stops in 2023. You can visit our dedicated webpage to find out how the works affect your journeys around Greater Manchester.
-
Find out more about Local Link
Book a trip with Local Link
The reliable minibus service that takes you door to door from £1.
-
Find your best value ticket
“The transport connections are really good”
Find the best value Metrolink or bus ticket for you.
-
Visit the Business Portal
Discover the Business Portal
Supporting businesses, employees, clients and visitors travel sustainably and affordably.
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Take part in the consultation
Bus service permits consultation
Have your say on TfGM’s proposed permit application process.