Before contacting us, you can find lots of information online, including:
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Find tickets and passes to suit you, apply for a pass or renew an existing pass
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Find station information, live departures and timetable information by searching for a rail station (e.g. Manchester Victoria rail station)
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View a touch-friendly rail network map
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View the current status of the rail network for Greater Manchester operators, along with details of any disruptions
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View more information about buses, trains and trams such as how to buy tickets, lost property, travelling safely, or free Wi-Fi
If you still can't find what you want:
Train times and tickets
Comments or question about a train service
Contact the train company:
Transport for Wales
- Website: https://tfwrail.wales/contact-us
- Email: customer.relations@tfwrail.wales
- Phone: 0333 321 1202
- Postal Address:
St Mary's House,
47 Penarth Road,
Cardiff,
CF10 5DJ
CrossCountry
- Website: crosscountrytrains.co.uk
- Email: customer.relations@crosscountrytrains.co.uk
- Phone: 0344 736 9123
- Postal Address:
CrossCountry Trains Limited,
FREEPOST RRXU-HUEC-GLLY,
Cannon House,
18 The Priory Queensway,
Birmingham,
B4 6BS
East Midlands Trains
- Website: eastmidlandstrains.co.uk
- Email: getintouch@eastmidlandstrains.co.uk
- Phone: 0345 712 5678
- Postal Address:
Prospect House
1 Prospect Place,
Millennium Way,
Pride Park,
Derby,
Derbyshire,
DE24 8HG
Northern
- Website: northernrailway.co.uk
- Email: enquiries@northernrailway.co.uk
- Phone: 0800 200 6060
Transpennine Express
- Website: tpexpress.co.uk
- Email: tpecustomer.relations@firstgroup.com
- Phone: 0345 600 1671
- Postal Address:
7th Floor,
Bridgewater House,
60 Whitworth Street,
Manchester,
M1 6LT
Virgin Trains
- Website: virgintrains.co.uk
- Email: customer.relations@virgintrains.co.uk
- Postal Address:
Virgin Trains,
North Wing Offices,
Euston Station London,
NW1 2HS
For comments or questions about about a station please contact the station.
- Find the station
