Before contacting us, you can find lots of information online, including:
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Find tram ticket prices to see how much your journey will cost
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Find tickets and passes to suit you, apply for a pass or renew an existing pass
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Find stop information, live departures and frequency information by searching for a tram stop (e.g. Cornbrook tram stop)
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View the tram network map
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View the current status of the tram network, along with details of any disruptions
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View your contactless journeys and statements
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View more information about buses, trains and trams such as how to buy tickets, lost property or travelling safely.
If you still can't find what you want:
Contactless payment enquiry: view statement online, contact form or call 03000 035 035.
( Never include your card details on a contact form.) Lines for Contactless enquiries are open Monday to Friday 7am to 8pm and weekends 8am to 8pm.
Other enquiry: 0161 205 2000
Lines are open from 7am to 8pm, 7 days a week.
For general enquiries or to give us your comments:
email: customerservices@metrolink.co.uk
Or write to:
Metrolink Customer Services
M16 0GZ
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Find out more about your yellow busesSay yellow to your buses
Your Bee Network is arriving from September. But you'll see yellow buses from April.
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Find your best value ticket“The transport connections are really good”
Find the best value Metrolink or bus ticket for you.
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Visit the planned improvement works pagePlanned engineering works on Metrolink
There are planned improvement works on Metrolink across selected lines and stops in 2023. You can visit our dedicated webpage to find out how the works affect your journeys around Greater Manchester.
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Visit the Business PortalDiscover the Business Portal
Supporting businesses, employees, clients and visitors travel sustainably and affordably.
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Find out more about Local LinkBook a trip with Local Link
The reliable minibus service that takes you door to door from £1.
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Take part in the consultationBus service permits consultation
Have your say on TfGM’s proposed permit application process.
-
Find out more about your yellow buses
Say yellow to your buses
Your Bee Network is arriving from September. But you'll see yellow buses from April.
-
Visit the planned improvement works page
Planned engineering works on Metrolink
There are planned improvement works on Metrolink across selected lines and stops in 2023. You can visit our dedicated webpage to find out how the works affect your journeys around Greater Manchester.
-
Find out more about Local Link
Book a trip with Local Link
The reliable minibus service that takes you door to door from £1.
-
Find your best value ticket
“The transport connections are really good”
Find the best value Metrolink or bus ticket for you.
-
Visit the Business Portal
Discover the Business Portal
Supporting businesses, employees, clients and visitors travel sustainably and affordably.
-
Take part in the consultation
Bus service permits consultation
Have your say on TfGM’s proposed permit application process.
