Before contacting us, you can find lots of information online, including:
-
Find tram ticket prices to see how much your journey will cost
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Find tickets and passes to suit you, apply for a pass or renew an existing pass
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Find stop information, live departures and frequency information by searching for a tram stop (e.g. Cornbrook tram stop)
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View the tram network map
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View the current status of the tram network, along with details of any disruptions
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View your contactless journeys and statements
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View more information about buses, trains and trams such as how to buy tickets, lost property, travelling safely, or free Wi-Fi
If you still can't find what you want:
Contactless payment enquiry: view statement online, contact form or call 03000 035 035.
( Never include your card details on a contact form.)
Monday to Friday: 7am to 8pm
Weekends: 8am to 8pm
Other enquiry : 0161 205 2000
Monday to Thursday: 6am to 11pm
Friday and Saturday: 6am to midnight
Sunday and bank holidays: 7am to 10pm
For general enquiries or to give us your comments:
email: customerservices@metrolink.co.uk
Or write to:
Metrolink Customer Services
M16 0GZ

Greater Manchester is in National Lockdown
If you need to travel, read the latest guidance to help keep everyone safe

Doing buses differently
GMCA has considered the impact of Covid-19 on its proposals for the future of your buses.

Add tram and train renewal
Please don't travel to renew. Special arrangements are in place.

Metrolink customers
love contactless
It’s the safe, easy way and we cap what you pay.
See journeys and get receipts online.

Greater Manchester is in National Lockdown
If you need to travel, read the latest guidance to help keep everyone safe

Add tram and train renewal
Please don't travel to renew. Special arrangements are in place.

Doing buses differently
GMCA has considered the impact of Covid-19 on its proposals for the future of your buses.

Metrolink customers
love contactless
It’s the safe, easy way and we cap what you pay.
See journeys and get receipts online.