Before contacting us, you can find lots of information online, including:
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Find tram ticket prices to see how much your journey will cost
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Find tickets and passes to suit you, apply for a pass or renew an existing pass
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Find stop information, live departures and frequency information by searching for a tram stop (e.g. Cornbrook tram stop)
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View the tram network map
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View the current status of the tram network, along with details of any disruptions
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View more information about buses, trains and trams such as how to buy tickets, lost property, travelling safely, or free Wi-Fi
If you still can't find what you want:
Phone: 0161 205 2000
Monday to Thursday: 6am to 11pm
Friday and Saturday: 6am to midnight
Sunday and bank holidays: 7am to 10pm
For general enquiries or to give us your comments:
email: customerservices@metrolink.co.uk
Or write to:
Metrolink Customer Services
M16 0GZ
Do not use public transport unless you have to. If you need to travel, walk, cycle or drive if you can.
Leave public transport for key workers and people who rely on it, and only use it if you have no other option.
Fast, discreet, and simple-to-use
Use the new LiveChat service to report crime and antisocial behaviour on public transport 24-hours a day
Safe streets save lives in Greater Manchester
Local authorities are using temporary pop-up measures to give pedestrians and cyclists more space.
Do not use public transport unless you have to. If you need to travel, walk, cycle or drive if you can.
Leave public transport for key workers and people who rely on it, and only use it if you have no other option.
Fast, discreet, and simple-to-use
Use the new LiveChat service to report crime and antisocial behaviour on public transport 24-hours a day
Safe streets save lives in Greater Manchester
Local authorities are using temporary pop-up measures to give pedestrians and cyclists more space.