Metrolink - contact us

Before contacting us, you can find lots of information online, including:

• Find tram ticket prices to see how much your journey will cost

• Find tickets and passes to suit you, apply for a pass or renew an existing pass

• Find stop information, live departures and frequency information by searching for a tram stop (e.g. Cornbrook tram stop)

• View the tram network map

• View the current status of the tram network, along with details of any disruptions

• View your contactless journeys and statements

• View more information about buses, trains and trams such as how to buy tickets, lost property, travelling safely, or free Wi-Fi

If you still can't find what you want:

Contactless payment enquiry: view statement online,  contact form or call 03000 035 035.
( Never include your card details on a contact form.)
Monday to Friday: 7am to 8pm
Weekends: 8am to 8pm

Other enquiry : 0161 205 2000
Monday to Thursday: 6am to 11pm
Friday and Saturday: 6am to midnight
Sunday and bank holidays: 7am to 10pm

For general enquiries or to give us your comments:

email: customerservices@metrolink.co.uk

Or write to:
Metrolink Customer Services
M16 0GZ