Before contacting us, you can find lots of information online, including:
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Find tram ticket prices to see how much your journey will cost
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Find tickets and passes to suit you, apply for a pass or renew an existing pass
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Find stop information, live departures and frequency information by searching for a tram stop (e.g. Cornbrook tram stop)
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View the tram network map
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View the current status of the tram network, along with details of any disruptions
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View your contactless journeys and statements
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View more information about buses, trains and trams such as how to buy tickets, lost property or travelling safely.
If you still can't find what you want:
Contactless payment enquiry: view statement online, contact form or call 03000 035 035.
( Never include your card details on a contact form.) Lines for Contactless enquiries are open Monday to Friday 7am to 8pm and weekends 8am to 8pm.
Other enquiry: 0161 205 2000
Lines are open from 7am to 8pm, 7 days a week.
For general enquiries or to give us your comments:
email: customerservices@metrolink.co.uk
Or write to:
Metrolink Customer Services
M16 0GZ
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Visit our Christmas websiteFind affordable festive days out
Get there with low bus fares and best value Metrolink tickets.
-
Read more about the refreshed missionRefreshed Active Travel Mission
Active Travel Commissioner, Dame Sarah Storey, has unveiled a refreshed active travel mission for Greater Manchester.
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Visit the Business PortalDiscover the Business Portal
Supporting businesses, employees, clients and visitors travel sustainably and affordably.
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Find out more about the Cycle Hire sponsorship opportunitySponsorship opportunity for GM Cycle Hire
Is your brand interested in playing a role in GM’s first publicly operated cycle hire scheme?
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Visit the planned improvement works pagePlanned engineering works on Metrolink
There are planned improvement works on Metrolink across selected lines throughout 2022. You can visit our dedicated webpage to find out how the works affect your journeys around Greater Manchester.
-
Visit our Christmas website
Find affordable festive days out
Get there with low bus fares and best value Metrolink tickets.
-
Visit the Business Portal
Discover the Business Portal
Supporting businesses, employees, clients and visitors travel sustainably and affordably.
-
Visit the planned improvement works page
Planned engineering works on Metrolink
There are planned improvement works on Metrolink across selected lines throughout 2022. You can visit our dedicated webpage to find out how the works affect your journeys around Greater Manchester.
-
Read more about the refreshed mission
Refreshed Active Travel Mission
Active Travel Commissioner, Dame Sarah Storey, has unveiled a refreshed active travel mission for Greater Manchester.
-
Find out more about the Cycle Hire sponsorship opportunity
Sponsorship opportunity for GM Cycle Hire
Is your brand interested in playing a role in GM’s first publicly operated cycle hire scheme?
