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The first Bee Network buses started running in parts of Greater Manchester on 24 September, including Bolton, Wigan and parts of Bury, Salford and Manchester.

If you’re travelling through those areas, there are some important changes to bus tickets and fares. You can check which services are included using this list of bus routes.

So, if you’re someone who usually buys single operator 1-day, 7-day and 28-day bus tickets, read on to find out more about the best value tickets to buy now.


If you buy single operator 7-day and 28-day tickets

We recommend you don’t buy single operator 7-day and 28-day tickets if you plan to use them on a Bee Network service.

  • Instead, please buy from the AnyBus range of 7-day and 28-day tickets, which can be used on the Bee Network and any bus in Greater Manchester.
  • Don’t worry if you have already bought a 28-day or monthly ticket that is valid beyond 24 September, your ticket will be accepted on Bee Network services for a limited period.
  • 7-day tickets will be accepted until 30 September 2023 and 28-day tickets will be accepted until 28 October 2023.

If you buy bus operator single, return or 1-day tickets

Don’t buy a bus operator single, return or 1-day ticket if you plan to use it on a Bee Network service.

  • Instead, buy a Bee Bus single or 1-day Bee AnyBus ticket. This will cost £2/£1 Adult/Child single of £5/£2.50 Adult/Child 1 day.
  • The Bee AnyBus ticket can be used on Bee Network services or any bus in Greater Manchester. The Bee Bus single ticket is only valid for your Bee Network bus journey.
  • The Bee AnyBus tickets are available now on buses in Greater Manchester and from Information and Ticket offices and Paypoint outlets and are known as System One and AnyBus tickets.

Recompense scheme

In a small number of cases, there may be a price difference between the single operator ticket you currently buy, and tickets you used to buy on a Bee Network bus (capped low fares, AnyBus tickets, and Bee Network tickets).

If you can provide proof of purchase for a single operator ticket where there is a price difference dated within the last two months (up to 18.9.2023), you can apply for a complimentary Bee Bus ticket valid for use on Bee Network services.

You can apply

Online

Completing the online contact form, providing the following details and attachments:

  • Your full name
  • your address and post code
  • your date of birth
  • the name of the ticket you usually buy and
  • a scan or photo of the ticket or receipt, or email receipt with the name and date of the ticket clearly showing.

In writing

If you write to us, please include:

  • Full name
  • Address and post code
  • Date of birth
  • Name of the ticket you usually buy

Please enclose:

  • Your ticket or receipt, or a printout of your email receipt with the name and date of the ticket clearly showing.

Please send it to:

  • Customer Contact Team, 2 Piccadilly Place, Manchester, M1 3BG

Please contact us if you have any questions:

  • Phone: 0161 244 1000 (Monday to Friday: 7am to 8pm / Weekends and Bank Holidays: 8am to 8pm).

While single operator bus tickets are subject to regular price increases, low Bee Network fares have been extended until September 2024.

Find out more about the improvements being delivered through the Bee Network.