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There are 99 stops on the Metrolink network, all stops have step free access, but some rely on lifts/escalators. All of our lifts and escalators are working, with the exception of the below.

  • Bury tram stop
  • Deansgate-Castlefield tram stop
  • Firswood tram stop
  • Freehold tram stop
  • Heaton Park tram stop
  • Manchester Airport tram stop
  • Monsall tram stop
  • Piccadilly tram stop

Bury tram stop

The lift and escalator at Bury tram stop are currently out of service.

Customers requiring step-free access should telephone the Metrolink contact centre before they travel for additional journey planning support or use the customer service help point on-stop.

Phone: 0161 205 2000
Lines are open from 7am to 8pm, 7 days a week.

We apologise for any inconvenience caused.

View map of Bury tram stop


Deansgate- Castlefield tram stop

The lift at Deansgate Castlfield is currently out of service.

Customers requiring step-free access from the tram stop should telephone the Metrolink contact centre before they travel for additional journey planning support, or use the customer service help point on-stop.

Phone: 0161 205 2000
Lines are open from 7am to 8pm, 7 days a week

We apologise for any inconvenience caused.

View map of Deansgate Castlefield tram stop


Firswood tram stop

The lift on the Manchester bound platform at Firswood tram stop is currently out of service.

For customers travelling towards Manchester, step free access is via lift from the East Didsbury bound platform and use the track crossing to the Manchester bound platform.

We apologise for any inconvenience caused.

View map of Firswood tram stop


Freehold tram stop

The lift on the outbound platform at Freehold tram stop is currently out of service.

For customers travelling towards Oldham and Rochdale, step free access is via lift from Block Lane to the Manchester bound platform and use the track crossing to the Oldham bound platform.

We apologise for any inconvenience caused.

View map of Freehold tram stop


Heaton Park tram stop

The lift at Heaton Park tram stop is currently out of service.

Customers requiring step-free access should telephone the Metrolink contact centre before they travel for additional journey planning support or use the customer service help point on-stop.

Phone: 0161 205 2000
Lines are open from 7am to 8pm, 7 days a week.

We apologise for any inconvenience caused.

View map of Heaton Park tram stop


Manchester Airport tram stop

Both escalators at Manchester Airport Metrolink stop are currently out of service. Please use the steps or follow the signage for the lift.

View map of Manchester Airport tram stop


Monsall tram stop

The lift at Monsall tram stop is currently out of service.

For customers travelling towards Manchester, step free access is via a ramp from Monsall Street then use the track crossing to access the Manchester bound platform.

For customers travelling away from Manchester, step free access is via a ramp from Monsall Street straight onto the platform.

View map of Monsall tram stop


Piccadilly tram stop

The escalator to exit Piccadilly Metrolink stop to the city centre or mainline station is currently out of service. Please follow the signage for the lift from platform level to the mezzanine and mainline station.

View map of Piccadilly tram stop