White Ribbon

Making the transport network safe for women and girls

We are working hard to make sure everyone is safe and feels safe using the transport network. 

Greater Manchester is home to over 1.4 million women and girls. We know how important a safe, reliable transport network is to support women to achieve gender equality – getting them to work, education, training, healthcare, childcare and leisure. 

Our research tells us that women are more likely to feel unsafe on our streets and on public transport - particularly when travelling at night. 64% of women feel safe getting to a bus stop at night, compared to 80% of men. And 44% of women feel safe walking on our streets at night, compared to 67% of men. 

TfGM is proud to be a White Ribbon accredited organisation, supporting the UK’s leading charity as they encourage men and boys to bring an end to gender-based violence against women and girls. 

Our work with White Ribbon supports Greater Manchester’s wider gender-based violence strategy to help make our city-region one of the best places in the world for people to grow up, get on and grow old. 

Making public transport safer for all women and girls is a key part of delivering Greater Manchester’s Bee Network – a joined-up transport, cycling and walking network that will work for everyone. 

Gender-based violence can affect anyone. But we know that it affects women and girls disproportionately and is predominantly committed by men against women. 

We also include harassment and violence directed at trans, gender-queer and non-binary people who are attacked for not conforming to gender norms as forms of gender-based violence. 

What we're doing

We’re already working hard to make the transport network safe for everyone: 

We’ve launched a new and improved 24/7 TravelSafe LiveChat service, making it easier for passengers and staff to discreetly report incidents on public transport and be connected in real-time to trained police call handlers. 
We’re improving lighting and CCTV coverage at hotspots across the network, and the TfGM control room team monitors the transport network 24/7 in real time. 
TravelSafe Partnership staff, including the Greater Manchester Police dedicated Transport Unit, patrol the transport network and take part in targeted, intelligence-led operations using resources such as behavioural detection, knife-arches, sniffer dogs and drones. 
We’re also working in our local communities, with schools and colleges and with children and young people to tackle antisocial behaviour and promote good behaviours on public transport.

What’s next?

Between November 2022 and February 2023, we held a series of “Safer Transport Network” workshops, where we heard from a diverse range of women, men, LGBTQ+ people, and disabled people about their experiences of safety when travelling on the transport network in Greater Manchester.

To improve the safety of everyone, especially women and girls, on the network, you told us you want to see more:

Communications that help raise awareness of unacceptable behaviours, available reporting mechanisms and how to be an active bystander.
Increased awareness from front line colleagues of how to support women and girls on the network.
Engaging children and young people so they have a stronger understanding of gender-based violence.

As a result of your feedback, we’re committing to:

Improving our communications around safety and reporting.
Working with GM partners to ensure a joined-up approach to tackling gender-based violence in GM’s transport network, this includes working in partnership with Freedom Personal Safety to delivery Bystander Intervention training and committing to the standards outlined in Manchester City Council’s Women’s Night-time Safety Charter.
Embedding an awareness of White Ribbon in our work with the community, schools and colleges and with children and young people.
Reviewing our internal policies and procedures to ensure our position on gender-based violence is represented.

What can you do?

We want to enable everyone – particularly men and boys – to create an environment where women and girls feel safe on public transport and in our streets. 

Here’s some advice on what you can do: 

If you spot something that’s wrong, report it. 

If you are in immediate danger, or see someone who is, please contact the police on either 999 or through TravelSafe LiveChat if you are unable to make a call. 
TravelSafe LiveChat is the best way to discreetly report an incident, available via the Bee Network app and via QR codes on our vehicles.

You can also report non-transport related incidents on the Greater Manchester Police online: 

- Report a crime 
- Report antisocial behaviour

Useful information to include in a report: 

What happened:  What was the offender doing and what did they look like? (their appearance, clothing etc.). Similarly, describe what you look like and what you were wearing. How did it make you feel? This can make it easier for police to find the offender when they look through the CCTV footage.  

Where it happened:  What type of transport were you on and what station or stop were you at or near. Include the direction you were travelling in and, if you can, the station or stop the offender got on and got off the service at.  

When it happened:  What time you boarded the type of public transport you were on. Also, include if you saw the offender get on or off and at what time the incident occurred.  

It’s important we look out for our fellow passengers and speak up if we see harassment, so that we hold perpetrators accountable for their actions. ️The following actions can help you intervene in a safe way to help someone: 

Make small talk: Interrupt the situation by striking up unrelated conversation such as asking “What’s the next stop?” or “Do you have the time?” or pretending you know the person being harassed and act excited to have randomly run into them. 
Cause a distraction: Divert attention away from the harassment taking place by “accidentally” dropping something or causing a commotion e.g. dropping your bag, change in your wallet, or even your phone (just make sure it’s in a strong case!) 
Offer your seat: Give the passenger a way out of the situation by offering your seat or swapping seats with them.

Men and boys can take small steps that make women and girls feel safer. This is particularly the case at times of day, or in areas, where they feel vulnerable – such as travelling on an empty bus, tram or train late at night. 

Sitting right next to or near a woman or girl on a largely empty vehicle may make them feel intimidated or nervous. Similarly, walking directly behind a women or girl on the street can cause unnecessary worry. 

Where appropriate, keeping your distance is something all men and boys can do to help women and girls feel safe. 

Our commitment

Statement from Vernon Everitt, Transport Commissioner for Greater Manchester:

“We know women and girls feel less safe on public transport and on our streets than men, and we’re committed to changing that – making Greater Manchester safer for everyone.  

“In November 2022, Transport for Greater Manchester became an accredited White Ribbon organisation, and we’re immensely proud to have been reaccredited. 

“We’re listening to you: we’ve heard your experiences and ways in which you think we can take practical steps to make sure all women and girls are, and feel, safer on public transport.   

“Your voices are shaping the actions we take. It includes launching an enhanced 24/7 TravelSafe LiveChat, allowing passengers to discreetly report criminal or antisocial behaviour on public transport via the Bee Network app, tackling antisocial behaviour through the dedicated TravelSafe Partnership, improving lighting and CCTV coverage across the network, and high-profile policing through Operation Avro is clamping down on crime.  

"But there’s more to do alongside our partners across Greater Manchester to help everyone feel safe, at every stage of the journey. Part of that will be changing culture and raising awareness: working with men and boys to encourage them to be allies and help end violence against women and girls.  

“The safety of passengers and staff on the Bee Network will always be our number one priority. By listening, learning and working together, we will build on the work done so far to ensure Greater Manchester remains one of the best places in the world to live and work.” 