Wheelchair users and Metrolink trams
All Metrolink trams and tram stops are accessible for wheelchair users.
Every tram has:
- an area for people who use a wheelchair or mobility scooter
- wider priority seats with more space, marked for people who have trouble standing
- emergency call points
All tram stops have:
- a ramp, lift, or escalator
- step-free access for wheelchair-users
- CCTV and emergency call-points
If you want to use the on-tram wheelchair bays or priority seating, wait for the tram at the marked disabled boarding points on the platform. When the tram arrives, the middle set of doors will open at the wheelchair bays and priority seating. If you need more time to get off the tram, use the passenger help-point next to the wheelchair bay to tell the driver.
Class 2 Mobility scooter-users and Metrolink trams
From 5 October 2026, mobility scooter users no longer need a permit to travel on Metrolink.
TfGM is changing the policy to make it easier for mobility scooter users to access Metrolink services.
Mobility scooters must still meet our size and safety requirements. You can find full details, including information on permitted mobility scooters and guidance on travelling safely, on the mobility scooter webpage.
If you would like support or training to build confidence travelling on Metrolink, you can still visit Shopmobility and request a training session and a mobility scooter permit, although this is no longer required.
You can find out more on the Manchester City Council website.
For further information, please contact TfGM on 0161 244 1000 and select option one.