We're committed to delivering a Bee Network that is:
- Safe
- Accessible
- Affordable
- Reliable
- Sustainable
- Accountable
To make sure we do this, we've been using your feedback to shape the Bee Network so that it works for you.
Read about the changes we've been making thanks to comments we've received from our Rate Your Journey survey.
| You said | We did | Customer commitment |
|---|---|---|
| Audio Visual Announcements are difficult to hear | The volume of the announcements is now better on our electric buses | Accessible |
| Vaping on buses must stop | We tackled 45 instances of vaping in October | Safe |
| We want to feel more safe and secure on the network | During Operation Avro we had 12,000+ passenger conversations | Safe |
| Some peoples' behaviour on buses is intimidating | We tackled 225 instances of antisocial behaviour in October and November | Safe |
| Youth-related anti-social behaviour is an issue | We engaged with over 198 young people using our facilities through our partners at Foundation 92 | Safe |
| We want an easy and discreet way to report incidents | We provided a link to GMP's Live Chat in our Rate Your Journey survey | Safe |
| We want to be able to see a tram network map so you can see tram routes | We gave you quick access to the map, visible under each tram stop | Accessible |
| We want to be able to see service status and alerts easily | We added an ‘alerts’ button under every stop and station so you can check updates | Accessible |
| We want more room on the trams over Christmas | Extra double trams on Sundays on Altrincham, Bury and East Didsbury lines | Reliable |
| We need an easy way to report anti social behaviour | We added a link to GMP's Live Chat in the Rate Your Journey section on the app | Safe |
| We need payment on the app to be as easy as possible | We added Apple Pay and Google Pay options to the app | Accountable |
| We want more room on trams to Etihad on matchdays | We introduced an all day 6 minute service from the city centre to the Etihad | Accountable |
| We want to feel safe on public transport | TravelSafe Support and Enforcement Officers tackled 299 incidents of anti-social behaviour in February | Safe |
| We want more to be done to stop anti-social behaviour | 3,794 educational visits in February | Safe |
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Learn more about distractions when drivingTouch. Screen.
Don't touch your phone while driving. It's a dangerous, criminal offence.
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Learn more about the Bee NetworkSay yellow to the Bee Network
Buses in Oldham, Rochdale and parts of Bury, Salford and north Manchester joined the Bee Network on 24 March.
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Learn more about new Starling Bank BikesNew sponsor: Starling Bank Bikes
We’re delighted to welcome Starling Bank on board as the new sponsors of our bike hire scheme.
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Find full details of the bus routes, ticket fares and timetablesManchester City Matchday Buses
We've teamed up with Manchester City to launch a large-scale bus trial helping fans from across Greater Manchester and nearby areas to travel to and from the Etihad Stadium on a matchday.
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Rate your journeyRate your journey
We want to hear your views to help us deliver a better Bee Network for Greater Manchester.
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Find out about planned works on the tramPlanned engineering works on Metrolink
Visit our dedicated webpage to find out how the works could affect your journeys.
-
Learn more about distractions when driving
Touch. Screen.
Don't touch your phone while driving. It's a dangerous, criminal offence.
-
Learn more about new Starling Bank Bikes
New sponsor: Starling Bank Bikes
We’re delighted to welcome Starling Bank on board as the new sponsors of our bike hire scheme.
-
Rate your journey
Rate your journey
We want to hear your views to help us deliver a better Bee Network for Greater Manchester.
-
Learn more about the Bee Network
Say yellow to the Bee Network
Buses in Oldham, Rochdale and parts of Bury, Salford and north Manchester joined the Bee Network on 24 March.
-
Find full details of the bus routes, ticket fares and timetables
Manchester City Matchday Buses
We've teamed up with Manchester City to launch a large-scale bus trial helping fans from across Greater Manchester and nearby areas to travel to and from the Etihad Stadium on a matchday.
-
Find out about planned works on the tram
Planned engineering works on Metrolink
Visit our dedicated webpage to find out how the works could affect your journeys.