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Free and low-cost travel pass for disabled people

If you are disabled, you could be eligible for a pass that gives you low-cost or free travel in Greater Manchester, and in the rest of England.

Depending on your disability, you could qualify for either a National Concessionary Travel pass or a National Concessionary Plus Travel pass.


Do you qualify?

To be eligible for a National Concessionary Travel pass from TfGM you must:

  • be a permanent resident of Greater Manchester
  • be partially sighted; or
  • profoundly or severely deaf; or
  • have extreme difficulty walking; or
  • not be eligible for a driving licence for medical reasons.

To be eligible for a National Concessionary Plus Travel pass from TfGM you must:

  • be a permanent resident of Greater Manchester be registered blind; or
  • unable to talk; or
  • be profoundly deaf and without speech; or
  • profoundly deaf with speech that cannot be readily understood; or
  • have learning disabilities; or
  • be unable to use both arms; or
  • be an ex-serviceman or ex-servicewoman who has lost a leg in active service; or
  • have severe and enduring mental health problems which would prevent you from holding a driving licence.

Costs and benefits

The National Concessionary Travel pass from TfGM

The pass is free, and lasts between one and five years depending on your disability.

With this pass, you can travel free on buses, trains and trams in Greater Manchester and to some nearby towns during off-peak hours:

  • from 9.30am to midnight, Monday to Friday
  • all day at weekends and on public holidays.

You also travel free on buses anywhere in England between 9.30am and 11pm, Monday to Friday, and all day at weekends and on public holidays.

If you travel before 9.30am on weekdays you will be required to pay:
- the normal concessionary fare in Greater Manchester
- the full fare outside Greater Manchester.

The National Concessionary Plus Travel pass from TfGM

The pass is free at all times, and lasts between three and five years depending on your disability.

With a National Concessionary Plus Travel pass from TfGM, you travel free by bus, train or tram on any day at any time in Greater Manchester.

You also travel free on buses anywhere in England between 9.30am and 11pm, Monday to Friday, and all day at weekends and on public holidays.

You must pay the full fare at all other times.

If you live outside Greater Manchester, you must apply for a pass in your own area.


Apply for a pass

If you are eligible and wish to apply for a pass, either:

Write to

Travel Concessions
Customer Services
PO Box 429
Manchester M60 1HX

or

Phone:

0161 244 1000 (7am to 8pm Monday to Friday and 8am to 8pm at weekends and public holidays).


Renewing your pass

At least two weeks before your English National Concessionary Travel pass expires, we will contact you about renewing your pass or, if we don’t need to check anything with you, we will send you a new pass.

If you have received a letter from TfGM containing a renewal code, you can renew your pass online.

If you change address it is your responsibility to inform TfGM. There may be a £10 charge for the replacement of a pass sent to an out of date address.


If you lose your pass

If you lose your pass there is a £10.00 administration cost for a replacement.

To order a replacement pass you can:

  • Call TfGM on 0161 244 1000 to make a card payment (7am to 8pm Monday to Friday and 8am to 8pm at weekends and public holidays).
  • Visit a Travelshop to order and pay for a replacement pass.