Wheelchairs and mobility scooters on Metrolink

Wheelchair users and Metrolink trams

All Metrolink trams and tram stops are accessible for wheelchair users.

Every tram has:

• an area for people who use a wheelchair or mobility scooter
• wider priority seats with more space, marked for people who have trouble standing
• emergency call points

All tram stops have:

• a ramp, lift, or escalator
• step-free access for wheelchair-users
• CCTV and emergency call-points

If you want to use the on-tram wheelchair bays or priority seating, wait for the tram at the marked disabled boarding points on the platform. When the tram arrives, the middle set of doors will open at the wheelchair bays and priority seating. If you need more time to get off the tram, use the passenger help-point next to the wheelchair bay to tell the driver.

Mobility scooter-users and Metrolink trams

Mobility scooter users must have a mobility scooter permit to take their scooter on a tram.

To take a mobility scooter on to Metrolink trams you must:

• have proof of your disability, such as a National Concessionary Travel pass, Concession Plus pass, TfGM travel vouchers; or a blue badge for the car; and
• have a valid permit which shows your scooter is within the size limit and that you can use it competently.

For the latest information and permit testing appointment bookings, please visit the Manchester City Council website