
Tram, bus or train service
Contact the relevant operator if you have a query or feedback about tram, bus or train service, or for lost property.
Find the contact information for train operators in Greater Manchester.

Older people, disabled people, and children
Find information about the English National Concessionary Travel Scheme pass for older people or disabled people.
Find information about igo card for 5 to 16 year olds.
Phone: 0161 244 1000
Monday to Friday: 7am to 8pm
Weekends: 8am to 8pm

General enquiries, feedback and complaints
Contact TfGM about a service we provide or future plans for transport in Greater Manchester.
Use our contact form if you have a question, feedback or if something hasn't gone right.

DriveSafe
Find information about road safety courses and training.
Email: ndis@drivesafe.org.uk
Phone: 0300 123 1518
Monday to Friday: 8.30am to 3pm (not open on Bank Holidays)
Address:
DriveSafe
PO Box 1155
Manchester
M61 0FF
Cycling
Find information about cycling in Greater Manchester.
Email: cycle.training@tfgm.com
Phone: 0161 244 1000
Monday to Friday: 7am to 8pm
Weekends: 8am to 8pm
Report a damaged bus shelter
Email: busstop@tfgm.com
Phone: 0161 244 1720
Lost property
Contact the relevant tram, bus or train operator about lost property.
Find the contact information for train operaters in Greater Manchester.
Stay connected with TfGM

Greater Manchester is in National Lockdown
If you need to travel, read the latest guidance to help keep everyone safe

Add tram and train renewal
Please don't travel to renew. Special arrangements are in place.

Metrolink customers
love contactless
It’s the safe, easy way and we cap what you pay.
See journeys and get receipts online.

Greater Manchester is in National Lockdown
If you need to travel, read the latest guidance to help keep everyone safe

Metrolink customers
love contactless
It’s the safe, easy way and we cap what you pay.
See journeys and get receipts online.

Add tram and train renewal
Please don't travel to renew. Special arrangements are in place.