Tram, bus or train service
Contact the relevant operator if you have a query or feedback about tram, bus or train service, or for lost property.
Find the contact information for train operators in Greater Manchester.
Older people, disabled people, and children
Find information about the English National Concessionary Travel Scheme pass for older people or disabled people.
Find information about igo card for 5 to 16 year olds.
Phone: 0161 244 1000
Monday to Friday: 7am to 8pm
Weekends and bank holidays: 8am to 8pm
General enquiries, feedback and complaints
Contact TfGM about a service we provide or future plans for transport in Greater Manchester.
Use our contact form if you have a question, feedback or if something hasn't gone right.
Cycling
Find information about cycling in Greater Manchester.
Email: cycling@tfgm.com
Phone: 0161 244 1000
Monday to Friday: 7am to 8pm
Weekends and bank holidays: 8am to 8pm
DriveSafe
Find information about road safety courses and training.
Email: ndis@drivesafe.org.uk
Phone: 0300 123 1518
Monday to Friday: 8:30am to 3pm (not open on Bank Holidays)
Address:
DriveSafe
PO Box 1155
Manchester
M61 0FF
Report a damaged bus shelter
Email: busstop@tfgm.com
Phone: 0161 244 1720
Lost property
Contact the relevant tram, bus or train operator about lost property.
Find the contact information for train operaters in Greater Manchester.
Please do not travel unless it is absolutely essential - stay at home.
Public transport should only be used for trips that are absolutely necessary for work, to get basic necessities, to care for others or for medical reasons.
Fast, discreet, and simple-to-use
Use the new LiveChat service to report crime and antisocial behaviour on public transport 24-hours a day
Please do not travel unless it is absolutely essential - stay at home.
Public transport should only be used for trips that are absolutely necessary for work, to get basic necessities, to care for others or for medical reasons.
Fast, discreet, and simple-to-use
Use the new LiveChat service to report crime and antisocial behaviour on public transport 24-hours a day