
Tram, bus or train service
Contact the relevant operator if you have a query or feedback about tram, bus or train service, or for lost property.
Find the contact information for train operators in Greater Manchester.

Older people, disabled people, and children
Find information about the English National Concessionary Travel Scheme pass for older people or disabled people.
Find information about igo card for 5 to 16 year olds.
Phone: 0161 244 1000
Monday to Friday: 7am to 8pm
Weekends: 8am to 8pm

General enquiries, feedback and complaints
Find out how you can contact us with a general query. General queries may include:
- Enquiries about a service we provide
- Discovering more about future plans for transport in Greater Manchester
- Requesting further information about Cycle Hubs and BLUC.
Use our contact form if you have a question, feedback or if something hasn't gone right.

DriveSafe
Find information about road safety courses and training.
Email: ndis@drivesafe.org.uk
Phone: 0300 123 1518
Monday to Friday: 8.30am to 3pm (not open on Bank Holidays)
Address:
DriveSafe
PO Box 1155
Manchester
M61 0FF

Traffic signals
We are responsible for permanent traffic signals.
If you notice a problem with a permanent traffic signal, please complete our online form.
The below traffic signals are operated by Highways England via Balfour Beatty:
- M6/M58/Orrell Rd
- M6 JCT 23 East Lancs Rd/Haydock Roundabout
- M56 JCT 7 Bowden
- M6 JCT 27 Standish
If you notice a problem with these signals, please call 0300 123 5000.
Cycle training
Find out more about cycle training.
Email: cycle.training@tfgm.com
Report a damaged bus shelter
Email: busstop@tfgm.com
Phone: 0161 244 1720
Lost property
Contact the relevant tram, bus or train operator about lost property.
Find the contact information for train operaters in Greater Manchester.
Stay connected with TfGM
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Find your best value ticket
“The transport connections are really good”
Find the best value Metrolink or bus ticket for you.
-
Sign up to the challenge
10 for 10 challenge
Start your year well with 10 minutes of walking, cycling or wheeling every day for 10 weeks.
-
Visit the planned improvement works page
Planned engineering works on Metrolink
There are planned improvement works on Metrolink across selected lines and stops in 2023. You can visit our dedicated webpage to find out how the works affect your journeys around Greater Manchester.
-
Visit the Business Portal
Discover the Business Portal
Supporting businesses, employees, clients and visitors travel sustainably and affordably.
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Find out more about Local Link
Book a trip with Local Link
The reliable minibus service that takes you door to door from £1.
-
Take part in the consultation
Bus service permits consultation
Have your say on TfGM’s proposed permit application process.
-
Find your best value ticket
“The transport connections are really good”
Find the best value Metrolink or bus ticket for you.
-
Visit the planned improvement works page
Planned engineering works on Metrolink
There are planned improvement works on Metrolink across selected lines and stops in 2023. You can visit our dedicated webpage to find out how the works affect your journeys around Greater Manchester.
-
Find out more about Local Link
Book a trip with Local Link
The reliable minibus service that takes you door to door from £1.
-
Sign up to the challenge
10 for 10 challenge
Start your year well with 10 minutes of walking, cycling or wheeling every day for 10 weeks.
-
Visit the Business Portal
Discover the Business Portal
Supporting businesses, employees, clients and visitors travel sustainably and affordably.
-
Take part in the consultation
Bus service permits consultation
Have your say on TfGM’s proposed permit application process.