Tram, bus or train service
Contact the relevant operator if you have a query or feedback about tram, bus or train service, or for lost property.
Find the contact information for train operators in Greater Manchester.
Older people, disabled people, and children
Find information about the English National Concessionary Travel Scheme pass for older people or disabled people.
Find information about igo card for 5 to 16 year olds.
Phone: 0161 244 1000
Monday to Friday: 7am to 8pm
Weekends: 8am to 7pm
Please note on Monday 3 May the contact centre will be open from 8am to to 6pm.
General enquiries, feedback and complaints
Contact TfGM about a service we provide or future plans for transport in Greater Manchester.
Use our contact form if you have a question, feedback or if something hasn't gone right.
DriveSafe
Find information about road safety courses and training.
Email: ndis@drivesafe.org.uk
Phone: 0300 123 1518
Monday to Friday: 8.30am to 3pm (not open on Bank Holidays)
Address:
DriveSafe
PO Box 1155
Manchester
M61 0FF
Cycle training
Find out more about cycle training.
Email: cycle.training@tfgm.com
Cycle Hubs and BLUC
For any enquiries or feedback:
Phone: 0161 244 1000
Monday to Friday: 7am to 8pm
Weekends: 8am to 7pm
Report a damaged bus shelter
Email: busstop@tfgm.com
Phone: 0161 244 1720
Lost property
Contact the relevant tram, bus or train operator about lost property.
Find the contact information for train operaters in Greater Manchester.
Stay connected with TfGM
Roadmap out of Lockdown
We have the latest travel guidance to help keep everyone safe.
Flexible tickets for Metrolink
Save with Clipper if you travel by tram less than 5 days a week.
Travel Advice for Business
Reopen your business safely during the government roadmap and encourage long-term sustainable travel.
Add tram and train renewal
Please don't travel to renew. Special arrangements are in place.
Metrolink customers
love contactless
It’s the safe, easy way and we cap what you pay.
See journeys and get receipts online.
Roadmap out of Lockdown
We have the latest travel guidance to help keep everyone safe.
Travel Advice for Business
Reopen your business safely during the government roadmap and encourage long-term sustainable travel.
Metrolink customers
love contactless
It’s the safe, easy way and we cap what you pay.
See journeys and get receipts online.
Flexible tickets for Metrolink
Save with Clipper if you travel by tram less than 5 days a week.
Add tram and train renewal
Please don't travel to renew. Special arrangements are in place.