Tram, bus or train service
Contact the relevant operator if you have a query or feedback about tram, bus or train service, or for lost property.
Find the contact information for train operators in Greater Manchester.
Older people, disabled people, and children
Find information about the English National Concessionary Travel Scheme pass for older people or disabled people.
Find information about igo card for 5 to 16 year olds.
Phone: 0161 244 1000
Monday to Friday: 7am to 8pm
Weekends: 8am to 8pm
General enquiries, feedback and complaints
Find out how you can contact us with a general query. General queries may include:
- Enquiries about a service we provide
- Discovering more about future plans for transport in Greater Manchester
- Requesting further information about Cycle Hubs and BLUC.
Use our contact form if you have a question, feedback or if something hasn't gone right.
DriveSafe
Find information about road safety courses and training.
Email: ndis@drivesafe.org.uk
Phone: 0300 123 1518
Monday to Friday: 8.30am to 3pm (not open on Bank Holidays)
Address:
DriveSafe
PO Box 1155
Manchester
M61 0FF
Traffic signals
We are responsible for permanent traffic signals.
If you notice a problem with a permanent traffic signal, please complete our online form.
The below traffic signals are operated by Highways England via Balfour Beatty:
- M6/M58/Orrell Rd
- M6 JCT 23 East Lancs Rd/Haydock Roundabout
- M56 JCT 7 Bowden
- M6 JCT 27 Standish
If you notice a problem with these signals, please call 0300 123 5000.
Cycle training
Find out more about cycle training.
Email: cycle.training@tfgm.com
Report a damaged bus shelter
Email: busstop@tfgm.com
Phone: 0161 244 1720
Lost property
Contact the relevant tram, bus or train operator about lost property.
Find the contact information for train operaters in Greater Manchester.
Stay connected with TfGM
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More information on the new single bus journey faresGet on board with new low bus fares
From September 4, a single bus journey will be no more than £2 for an adult and £1 for a child
-
Visit the planned improvement works pagePlanned engineering works on Metrolink
There are planned improvement works on Metrolink across selected lines throughout 2022. You can visit our dedicated webpage to find out how the works affect your journeys around Greater Manchester.
-
Find out more about the Cycle Hire sponsorship opportunitySponsorship opportunity for GM Cycle Hire
Are you a brand interested in playing a key role in Greater Manchester’s first publicly operated, self-service, 24/7 cycle hire scheme?
-
Visit the free travel scheme pageFree travel for 48 hours for Ukrainians arriving in Greater Manchester
To help Ukrainian nationals arriving in Greater Manchester, Metrolink tram services, rail services and the majority of bus and coach services in the region are being provided free of charge.
-
Visit the Bee Active websiteBee Active this summer
Enter your postcode into our interactive map to see where you can get on foot or by bike in 15 mins.
-
Learn more about the dogs on trams pilotDogs on trams pilot
You can travel with your dog on Metrolink as part of a trial
-
More information on the new single bus journey fares
Get on board with new low bus fares
From September 4, a single bus journey will be no more than £2 for an adult and £1 for a child
-
Find out more about the Cycle Hire sponsorship opportunity
Sponsorship opportunity for GM Cycle Hire
Are you a brand interested in playing a key role in Greater Manchester’s first publicly operated, self-service, 24/7 cycle hire scheme?
-
Visit the Bee Active website
Bee Active this summer
Enter your postcode into our interactive map to see where you can get on foot or by bike in 15 mins.
-
Visit the planned improvement works page
Planned engineering works on Metrolink
There are planned improvement works on Metrolink across selected lines throughout 2022. You can visit our dedicated webpage to find out how the works affect your journeys around Greater Manchester.
-
Visit the free travel scheme page
Free travel for 48 hours for Ukrainians arriving in Greater Manchester
To help Ukrainian nationals arriving in Greater Manchester, Metrolink tram services, rail services and the majority of bus and coach services in the region are being provided free of charge.
-
Learn more about the dogs on trams pilot
Dogs on trams pilot
You can travel with your dog on Metrolink as part of a trial