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Tram, bus or train service

Contact the relevant operator if you have a query or feedback about tram, bus or train service, or for lost property.

Find the contact information for train operators in Greater Manchester.

Contact Metrolink Contact a bus operator
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Older people, disabled people, and children

Find information about the English National Concessionary Travel Scheme pass for older people or disabled people.

Find information about igo card for 5 to 16 year olds.

Phone: 0161 244 1000
Monday to Friday: 7am to 8pm
Weekends: 8am to 8pm

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General enquiries, feedback and complaints

Find out how you can contact us with a general query. General queries may include:

  • Enquiries about a service we provide
  • Discovering more about future plans for transport in Greater Manchester
  • Requesting further information about Cycle Hubs and BLUC.

Use our contact form if you have a question, feedback or if something hasn't gone right.

Find information about how we respond to complaints.

Contact form Other ways to contact us
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DriveSafe

Find information about road safety courses and training.

Email: ndis@drivesafe.org.uk

Phone: 0300 123 1518
Monday to Friday: 8.30am to 3pm (not open on Bank Holidays)

Address:
DriveSafe
PO Box 1155
Manchester
M61 0FF

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Traffic signals

We are responsible for permanent traffic signals.

If you notice a problem with a permanent traffic signal, please complete our online form.

The below traffic signals are operated by Highways England via Balfour Beatty:

  • M6/M58/Orrell Rd
  • M6 JCT 23 East Lancs Rd/Haydock Roundabout
  • M56 JCT 7 Bowden
  • M6 JCT 27 Standish

If you notice a problem with these signals, please call 0300 123 5000.

Report a problem with a permanent traffic signal

Cycle training

Find out more about cycle training.

Email: cycle.training@tfgm.com

Report a damaged bus shelter

Email: busstop@tfgm.com

Phone: 0161 244 1720

Lost property

Contact the relevant tram, bus or train operator about lost property.

Find the contact information for train operaters in Greater Manchester.

Contact Metrolink Contact a bus operator

Stay connected with TfGM

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    Find affordable festive days out

    Get there with low bus fares and best value Metrolink tickets.

    Visit our Christmas website
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    Discover the Business Portal

    Supporting businesses, employees, clients and visitors travel sustainably and affordably.

    Visit the Business Portal
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    Planned engineering works on Metrolink

    There are planned improvement works on Metrolink across selected lines throughout 2022. You can visit our dedicated webpage to find out how the works affect your journeys around Greater Manchester.

    Visit the planned improvement works page