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Tram, bus or train service

Contact the relevant operator if you have a query or feedback about tram, bus or train service, or for lost property.

Find the contact information for train operators in Greater Manchester.

Have you noticed yellow buses around Greater Manchester? Click here to read more about buses coming under local control.

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Older people, disabled people, and children

Find information about the English National Concessionary Travel Scheme pass for older people or disabled people.

Find information about igo card for 5 to 16 year olds.

Phone: 0161 244 1000
Monday to Friday: 7am to 8pm
Weekends: 8am to 8pm

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General enquiries, feedback and complaints

Find out how you can contact us with a general query. General queries may include:

  • Enquiries about a service we provide
  • Discovering more about future plans for transport in Greater Manchester
  • Requesting further information about Cycle Hubs and BLUC.

Use our contact form if you have a question, feedback or if something hasn't gone right.

Find information about how we respond to complaints.



Find information about road safety courses and training.


Phone: 0300 123 1518
Monday to Friday: 8.30am to 3pm (not open on Bank Holidays)

PO Box 1155
M61 0FF

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Traffic signals

We are responsible for permanent traffic signals.

If you notice a problem with a permanent traffic signal, please complete our online form.

The below traffic signals are operated by Highways England via Balfour Beatty:

  • M6/M58/Orrell Rd
  • M6 JCT 23 East Lancs Rd/Haydock Roundabout
  • M56 JCT 7 Bowden
  • M6 JCT 27 Standish

If you notice a problem with these signals, please call 0300 123 5000.

Cycle training

Find out more about cycle training.


Report a damaged bus shelter


Phone: 0161 244 1720

Lost property

Contact the relevant tram, bus or train operator about lost property.

Find the contact information for train operaters in Greater Manchester.

Stay connected with TfGM