Ring & Ride accessible minibuses

Ring & Ride provide accessible, low cost transport to disabled people and older people with walking difficulties. If you qualify, you can book a Ring & Ride accessible minibus to take you, and an accompanying adult, door to door for journeys of up to 6 miles in Greater Manchester.

There are some exceptions where registered users may travel more than 6 miles from their home address as long as the destination is within Greater Manchester.
Trips which may be considered include:

• Travel to the nearest local hospital
• Travel to the nearest town centre or accessible transport facility

Ring & Ride minibuses are suitable for taking wheelchairs, and all drivers have had special accessibility and disability-awareness training.

This service operates between 8am to 10.45pm Monday to Saturday and 8am to 10.25pm on Sundays.

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Face coverings still welcome

Face coverings are no longer compulsory, but in line with government advice they are still suggested and are welcomed on Ring and Ride.

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Do you qualify?

To use Ring & Ride you must travel with one of the following:

• a TfGM travel pass for disabled people; or
• a TfGM travel plus pass for disabled people; or
• a TfGM travel pass for older people, be 70 or over and have difficulty walking; or
• use TfGM travel vouchers for disabled people

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Book your journey

Before you can book your first journey, you will need to register. It's free to register, and you can join in a number of ways:

Register online

To register online, please complete our online registration form.

Register over the phone

You can call our Customer Contact Centre on 0161 244 1000 and select option 2 for Ring and Ride and our staff will be happy to help.

Register by post

To register by post, all you need to do is print out the registration form and when it is complete, post it to:
FREEPOST
TfGM
Ring & Ride
PO Box 429
Manchester
M60 1HX

Book over the phone

Once you have registered, you can book your journey. You can do this from between seven days to an hour before you travel. You can book journeys by calling 0161 244 1000. The Ring and Ride booking line is open Monday to Friday, 8am to 4pm for bookings and cancellations.

Contact us with ‘where is my vehicle’ queries from 4pm to 11pm Monday to Friday or from 8am to 10.30pm on weekends.

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Fares

Fare Type	Current Fare
Concessionary Plus	£1.10
Concessionary over 70*	£1.60
Disabled	£1.60
Travel Voucher*	£2.10
Accompanying a Passenger with TfGM Concessionary Plus Bus Pass*	£1.60
Accompanying a Passenger with a TfGM Concessionary Bus Pass	£3.10
Accompanying a Passenger with a TfGM Disabled Bus Pass	£3.10

For the fare types indicated with an asterisk (*) above, please note that these fares are valid for journeys made after 9.30am Monday to Friday and at weekends. If you wish to make a Ring and Ride journey before 9.30am on a weekday, a fare of £3.10 will be payable.

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Cancellations

If you need to cancel your trip please let us know at the earliest opportunity. This will allow your trip to be given to another person.

If you travel as part of a group booking and you cancel repeatedly we may remove you from the group booking and request you book as an individual passenger instead.

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Contact us

To contact us with a query, feedback or complaint please phone us on 0161 244 1000 and select option 2 for Ring and Ride. Customers familiar with the 0161 200 6011 number can continue to use this number.

The Ring and Ride booking line is open Monday to Friday, 8am to 4pm. The Ring and Ride enquiry line is open 8am to 10.30pm

Alternatively you can email at: ringandride@tfgm.com

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