Do you qualify?
To use Ring & Ride you must:
- have a TfGM Concessionary Disabled Person Pass; or
- have a Concessionary Plus Pass; or
- have a TfGM Over-60 Concessionary Pass, and be 70 or over, and have difficulty walking; or
- use TfGM travel vouchers
Only people who meet one or more of the above criteria are eligible to use Ring & Ride.
If you don't have one of these passes, check if you're eligible to get one:
- Free and low-cost travel pass for disabled people
- Free travel pass for older people
- TfGM travel vouchers
The costs and the benefits
If you qualify, you and an accompanying adult can get free or low-cost journeys up to six miles from your home – as long as it's in Greater Manchester.
The cost of a journey depends on how which concessionary pass you are eligible for:
- £1.10 if you have a Concessionary Plus Pass (£1.60 for an accompanying adult). A prepaid 10 journey ticket can be purchased on the bus.
- £1.60 if you have a Concessionary Disabled Person Pass (£3 for an accompanying adult)
- £1.60 if you are over 70 with mobility issues and have an Over-60 pass after 9.30am Monday to Friday and at weekends (£3 for an accompanying adult at all times)
- £3.10 if you are over 70 with mobility issues and have an Over-60 pass before 9.30am Monday to Friday (£3.10 for an accompanying adult at all times)
- £2.10 if you have travel vouchers
There are some exceptions where registered users may travel more than 6 miles from their home address as long as the destination is within Greater Manchester.
Trips which may be considered include:
- Travel to the nearest local hospital
- Travel to the nearest town centre or accessible transport facility
An accessible minibus will pick you up from your front door.
Ring & Ride minibuses are suitable for taking wheelchairs, and all drivers have had special accessibility and disability-awareness training.
Register for Ring & Ride
You must register before you can book a journey. It's free to register, and you can join in a number of ways:
- Register online
- Phone: 0161 200 6011 or 0845 688 4933
- Email: enquiries@ringandride.info
- Print out a Ring & Ride registration form
- write to:
GMATL
Floor 20,
53 Portland Street
M1 3LD
Book your journey
Once you're registered, you can book your journey. You can do this from between seven days to an hour before you travel.
Phone us: 0161 200 6011.
Group bookings
In some circumstances, we may be able to accommodate requests of pre-bookings for groups of over 6 people who want to make a regular journey to the same destination.
These bookings will be reviewed with the organiser after a period of 3 months.
Special bookings
Where a group of people wish to make a one-off journey to a specific destination e.g. the theatre, this can be accommodated depending on availability.
To avoid disappointment please give as much notice as possible.
Wheelchairs / walking frames / trolleys / children's car seats
Please tell the call centre when you book if you have any of these items as we will need to allow space for them on the vehicle.
Car seats must be taken with you when you leave the bus.
Cancellations
If you need to cancel your trip please let us know at the earliest opportunity. This will allow your trip to be given to another person.
If you travel as part of a group booking and you cancel repeatedly we may remove you from the group booking and request you book as an individual passenger instead.
Job vacancies
To find out if we have any driving or customer adviser vacancies please call 0161 244 1193.
Contact Us
To contact us with a query, feedback or complaint please phone us on 0161 200 6011 or 0845 688 4933.
Alternatively you can email at: enquiries@ringandride.info
