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Ring and Ride minibuses

Ring & Ride accessible minibuses

An accessible, low-cost minibus service for people who have difficulty in using public transport

Ring & Ride


Ring and Ride journeys are available to book now. For more information about availability, you can call our Customer Contact Centre on 0161 200 6011.

Ring & Ride provide accessible, low cost transport to disabled people and older people with walking difficulties. If you qualify, you can book a Ring & Ride accessible minibus to take you, and an accompanying adult, door to door for journeys of up to 6 miles in Greater Manchester.

There are some exceptions where registered users may travel more than 6 miles from their home address as long as the destination is within Greater Manchester.
Trips which may be considered include:

  • Travel to the nearest local hospital
  • Travel to the nearest town centre or accessible transport facility

Ring & Ride minibuses are suitable for taking wheelchairs, and all drivers have had special accessibility and disability-awareness training.


Travelling safely during COVID

Ring and Ride services have now resumed, with enhanced safety measures in place.

  • Drivers will wear face masks and gloves at all times. We would ask that you also wear a face covering for the safety of staff and other passengers. Please let the Customer Contact Centre know in advance if you are unable to wear a face covering due to one of the exceptions.

  • Vehicles will be cleaned with sanitised wipes at the end of each trip.

  • Seat spacing allows a minimum of one metre between passengers. However, wherever possible, passengers will be directed to sit in seats which permit social distancing of two metres.

  • A receptacle will be provided to place fares in to reduce handling cash. Passengers are requested to have correct fare where possible.

  • The use of shopping trolleys is discouraged but if it is essential, arrangements can be made to accommodate them at the rear of the vehicle.

  • Assisted journeys have now resumed and passengers using wheelchairs and those requiring physical assistance to board the vehicle will be able to travel. Drivers will be issued with additional PPE as appropriate. For passengers who require physical assistance getting to and/or boarding the vehicle, a wheelchair will be provided and must be used. Please advise when booking if you require physical assistance boarding the vehicle.

  • Regular bookings of six passengers can be requested.

Please do not travel if you are:

  • Experiencing any coronavirus symptoms
  • Self-isolating
  • Sharing a household or support bubble with somebody with symptoms
  • Clinically extremely vulnerable

Do you qualify?

To use Ring & Ride you must travel with one of the following:


Book your journey

Before you can book your first journey, you will need to register. It's free to register, and you can join in a number of ways:

Register online

To register online, please complete our online registration form.

Register over the phone

You can call our Customer Contact Centre on 0161 200 6011 and our staff will be happy to help.

Register by post

To register by post, all you need to do is print out the registration form and when it is complete, post it to:
GMATL
Floor 20,
53 Portland Street
M1 3LD

Book over the phone

Once you have registered, you can book your journey. You can do this from between seven days to an hour before you travel. You can book journeys by calling 0161 200 6011.


Fares

FARE TYPE CURRENT FARE
Concessionary Plus £1.10
Concessionary over 70* £1.60
Disabled* £1.60
Travel Voucher* £2.10
Accompanying a Passenger with TfGM Concessionary Plus Bus Pass* £1.60
Accompanying a Passenger with a TfGM Concessionary Bus Pass £3.10
Accompanying a Passenger with a TfGM Disabled Bus Pass £3.10

For the fare types indicated with an asterisk (*) above, please note that these fares are valid for journeys made after 9.30am Monday to Friday and at weekends. If you wish to make a Ring and Ride journey before 9.30am on a weekday, a fare of £3.10 will be payable.


Cancellations

If you need to cancel your trip please let us know at the earliest opportunity. This will allow your trip to be given to another person.

If you travel as part of a group booking and you cancel repeatedly we may remove you from the group booking and request you book as an individual passenger instead.


Contact us

To contact us with a query, feedback or complaint please phone us on 0161 200 6011.

Alternatively you can email at: enquiries@ringandride.info