Ring & Ride accessible minibuses

CORONAVIRUS UPDATE - Updated Thursday 3rd September 2020

This service has now resumed as normal, with some restrictions and enhanced safety measures in place. See below for more information.

You must wear a face covering when using the public transport network, including at transport hubs and interchanges, unless you are exempt. If you don’t, you may be unable to travel and you could be fined £100. Please let the contact centre know in advance if you are unable to wear a face covering due to one of the exceptions stated.

• The service currently operates Monday to Sunday, between 8am and 11pm.
• The contact centre is open from Monday to Friday, between 8am and 4pm.
• Assisted journeys have now resumed and passengers using wheelchairs and those requiring physical assistance to board the vehicle will be able to travel. Drivers will be issued with additional PPE as appropriate. For passengers who require physical assistance getting to and/or boarding the vehicle, a wheelchair will be provided and must be used. Please advise when booking if you require physical assistance boarding the vehicle.
• Seat spacing is now managed to allow a minimum of one metre between passengers. This will increase the maximum capacity to 6 passengers and enable some group bookings to resume. However, wherever possible, passengers will be directed to sit in seats which permit social distancing of two metres between passengers.
• The use of shopping trolleys is discouraged but if it is essential, arrangements can be made to accommodate them at the rear of the vehicle.
• Regular bookings of 6 passengers can be requested.
• Vehicles will continue to be cleaned with sanitised wipes after the last passenger on each trip has alighted.
• Drivers wear face masks and gloves at all times.
• If you have to use public transport wear a face covering unless you are exempt, keep your distance from other passengers and clean your hands frequently.
• Passengers should not travel at all if you are experiencing any coronavirus symptoms, are self-isolating as a result of coronavirus symptoms or sharing a household or support bubble with somebody with symptoms, are clinically extremely vulnerable and live in an area where additional public health measures mean you have been advised to resume shielding (please note this does not currently include Greater Manchester) or have been advised by the NHS test and trace service that you should self-isolate.

Normal fares are now being charged as below. A receptacle will be provided to place fares in to reduce handling cash. Please have the appropriate change ready. Passengers are requested to have correct fare where possible.

Fares

Concessionary Plus Prepay Multi Trip Carnets are available to purchase.

Ring & Ride provide accessible, low cost transport to disabled people and older people with walking difficulties. If you qualify, you can book a Ring & Ride accessible minibus to take you, and an accompanying adult, door to door for journeys of up to 6 miles in Greater Manchester.

There are some exceptions where registered users may travel more than 6 miles from their home address as long as the destination is within Greater Manchester.
Trips which may be considered include:

• Travel to the nearest local hospital
• Travel to the nearest town centre or accessible transport facility

Ring & Ride minibuses are suitable for taking wheelchairs, and all drivers have had special accessibility and disability-awareness training.

Do you qualify?

To use Ring & Ride you must:

• have a TfGM travel pass for disabled people
• have a TfGM travel plus pass for disabled people
• have a TfGM travel pass for older people, be 70 or over and have difficulty walking; or
• use TfGM travel vouchers for disabled people

Register for Ring & Ride

You must register before you can book a journey. It's free to register, and you can join in a number of ways:

• Register online
• Phone: 0161 200 6011 or 0845 688 4933
• Email: enquiries@ringandride.info
• Print out a Ring & Ride registration form
• write to:
  GMATL
  Floor 20,
  53 Portland Street
  M1 3LD

Book your journey

Once you're registered, you can book your journey. You can do this from between seven days to an hour before you travel.

Phone us: 0161 200 6011.

Cancellations

If you need to cancel your trip please let us know at the earliest opportunity. This will allow your trip to be given to another person.

If you travel as part of a group booking and you cancel repeatedly we may remove you from the group booking and request you book as an individual passenger instead.

Job vacancies

To find out if we have any driving or customer adviser vacancies please call 0161 244 1193.

Contact Us

To contact us with a query, feedback or complaint please phone us on 0161 200 6011 or 0845 688 4933.

Alternatively you can email at: enquiries@ringandride.info